StutiIM With Telecom Background6 YearsCodersbrain

CompanyOverview:
Coders Brain Technology Pvt. Ltd.is a prominent player in the IT Services and IT Consultingindustry.

Roleand Responsibilities:
The selectedcandidate will be responsible for managing major incidents in thetelecom domain including handling P1 P2 & P3 critical incidentscoordinating incident management processes preparing incidentreview documentation and driving continuous process improvement.They must have 6 to 10 years of experience in ITIL/Incident ManagerRole with strong communication and coordination skills. The rolerequires 24*7 support and the ability to work in a client locationwith rotationalshifts.

CandidateQualifications:
The ideal candidate shouldpossess experience in ITILbased service delivery managementespecially in Incident Management processes. They must have aminimum of 6 to 10 years of experience in the ITIL/Incident ManagerRole with a strong background in the Telecommunication domain.Excellent written and verbal communication attention to detail andgood interpersonal skills areessential.

RequiredSkills:

• Telecom DomainExpertise
• ITILBased Service DeliveryManagement
• Strong CommunicationSkills

itil,communicationskills,telecom,service delivery management,telecombackground,mobility,irc call,incidentmanagement

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