Liquidity Value Stream Project Manager GSC

Why join us?

Role Purpose

Liquidity Change PM plays a key role in the delivery of core strategic projects, including management of requirements and delivery timeline, and oversight of implementation. The role holder will be supported by the Project Management Office to provide effective programme management under the defined Change Framework. 

Liquidity Change Delivery Project Manager is expected to:

Lead and manage Project management activities for the allocated change project, including portfolio reporting to Treasury stakeholders, the Finance Transformation Executive Committee, Group Transformation Define project milestones, identify key risk to the project delivery and work with stakeholders to identify solutions/mitigation plans Oversee and manage resource management and financial reporting for change activities. Setting standards and approach for the governance and reporting ofprojects; define and implement the associated PM processes, tools and methodologies, in alignment with Change Framework and to an auditable standard. Manage tracking and analysis of management information providing assurance on compliance for programmes in the Liquidity Change portfolio. PM engages and influences a wide spectrum of stakeholders and partners across Finance, Treasury and HOST.

What you’ll do:

Principal Accountabilities:Key activities and decision-making areas

Impact on the Business:

Accountable for end-to-end project delivery and governance including risk identification & mitigation Contribute SME knowledge in PM practices, driving continuous improvement in Liquidity Change service delivery to the business. Manage the implementation of governance standards for projects and programmes in the Liquidity portfolio to alignment to overall Liquidity Change PM governance standards. Manage provision of clear, focussed management information, including financials, which informs decision making at the programme and portfolio level and enables effectivemanagement of issues and risks. Manage Quality Assurance activities for change framework compliance and provide guidance to programme / project team. Evaluate and report project status for project or programme based on management information.

Typical KPIs and Targets

Programme and FCD portfolio has clear view of Liquidity Change portfolio eg RAGs and focus items Programmes/projects are tracked, information provided on time, in scope and on budget, benefits are tracked, resources are managed Issues are identified and managed Risks and Dependencies are identified, with mitigation in place Change Framework Compliance achieved in line with targets set by Group Change Committee Feedback from key stakeholders

Customers / Stakeholders

Build and manage key relationships with internal and external senior stakeholders. Understand stakeholders' objectives, direction, priorities and challenges, managing and addressing concerns and objections Influence and collaborate with stakeholders, to build consensus and shape change outcomes. Foster open communication which anticipates stakeholder expectations. Champion and embed outstanding service and customer advocacy. Key stakeholders include Programme and Project managers and people across the Finance Change portfolio, Liquidity Change Governance Forums / COO / Group Transformation.

Typical KPIs and Targets

Positive stakeholder feedback Engagement evidence

Leadership & Teamwork 

Manage the Liquidity Change project and lead the PM activities within it. Promote a culture of continuous innovation, challenge the approach, apply knowledge of relevant latest developments. Act as a role model to create and maintain a collaborative team environment which supports on the job learning and self-driven development. Promote learning and development with a focus on key areas such as standard methodologies CHANGE FRAMEWORK. Promote the Group’s Values and strategy by driving engagement through timely communication.

Typical KPIs and Targets

Feedback from key stakeholders Feedback from PM practitioners and team Recognition of value added to the business.

Operational Effectiveness & Control 

Manage all regulatory and compliance matters and Non-Financial Risks(NFRs). Implement best practice in risk policies and governance frameworks. Track progress of mitigating actions for risks/issues/ dependencies and highlights any scope change. Anticipate risks/ issues/dependencies that are not easily evident and help others to recognise them. Promote ethical management of risk across project / programme / sub function portfolio. Create an environment which anticipates risk, ensuring action is taken to quantify and mitigate them. Communicate changes in policy and governance effectively, reinforcing risk processes within the project / programme team.

Typical KPIs and Targets

Challenges the status quo and provides deep insight/experience to ensure the best solutions are devised for the bank, weighing risk/reward and considering solution progression

Major Challenges

Alignment with standards : the role holder must build and maintain capability in and commitment to standard methodology (CHANGE FRAMEWORK) across multiple stakeholders working in diverse contexts. Co-ordination of multiple stakeholders to tight deadlines : The role holder must provide robust, timely management information, relying on delivery from multiple sources. Effective management information:The role holder must direct analysis of large volumes of complex information across the project / programme to focus attention and enable effective, efficient decision making at senior leadership level.

Role Context

The Liquidity Change PM role has been created to manage PM activities for Liquidity change initiatives, supporting change delivery in a globally consistent, coherent and effective manner. The role holder will provide stakeholders with consistent management information to support decision making at the portfolio level. The role holder will engage with a wide spectrum of stakeholders. A key element of this role is to manage these senior relationships in Finance and HOST . The role holder will lead, influence, motivate and guide stakeholders, and members of the Liquidity Change team in driving and explaining what good looks like and how this can be achieved. The role holder will work in alignment with CHANGE FRAMEWORK and Change Delivery standards.

Management of Risk

The role holder will also continually reassess and report deviations related to the Non-Financial risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology This will be achieved by ensuring all actions take into account the likelihood of operational risk events occurring. Also, by addressing any areas of concern in conjunction with line management and/or the appropriate department.

Observation of Internal Controls

Maintains HSBC internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external regulators. The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer, or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also, and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.

Role Dimensions

The role holder will need to demonstrate bets in class PM standards for governance and other PM activities for projects or programmes within the Liquidity Change portfolio – typically complex transformational and regulatory change. The role will require co-ordination of people and processes across organisation boundaries. Requirements

What you will need to succeed in the role:

Knowledge & Experience / Qualifications

Graduate level education eg a Bachelor’s degree in business, finance, related field or equivalent experience (essential) Relevant Project/Programme management professional qualification such as PMP or Prince 2 (preferred) Proven PM experience in a large programme or portfolio role for Liquidity change processes Strong experience of using Clarity, SharePoint (desirable but not essential) Strong knowledge and proven delivery in line with Change Framework standards Proven flexibility and leadership track record in dynamic environments, with the ability to support & direct teams with diverse backgrounds and skill sets, both locally and offshore and to maintain a global perspective. Excellent analytic and problem-solving skills. Strong leadership, management, decision-making, and interpersonal skills including the ability to listen to and influence stakeholders at all levels, and to build consensus among a wide range of internal and external customers with conflicting priorities. Proven ability to provide expert leadership to continuously improve PM practice.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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