Associate Solution Support Engineer
1 month ago
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now
With 6 locations across the world, SAP Product Support has a high performing team of Support Engineers, whose mission is to provide “Best in class support experience for our customers” By providing end-to end support and services for all SAP’ cloud solutions, SAP Cloud Support contributes significantly to the success of Cloud Strategy of SAP.
Work Experience
2-6 years of work experience in SuccessFactors RCM ONB. Should have excellent knowledge in SF Should have worked in RCM/ONB Implementation or Support Good understanding of standard business processes & scenarios. Strong customer focus. High attention to detail in identifying root-cause. Ability to understand customer’s business process and able to use that knowledge to anticipate best mode of resolution. Strong analytical skills and ability to apply conceptual thinking. Strong problem resolution, analysis and reporting skills. Strong team player, able to work across a highly matrixed organization. Outstanding task-management and collaborative capabilities. Excellent communication, follow-up and documentation skills. Ability to work with high sense of urgency and proven willingness to commit the additional time and effort on high impact issues. Experience with online communications. Excellent English communication - writing and speaking skills.Education:
BE/ B.Tech / MSC/BSC/MBA
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