Senior technical process executive

4 weeks ago


Pune, India Infosys Full time
Job ID/Reference CodePROGEN-EXTERNAL-176631Work Experience 1-2 YearsJob TitleSenior technical process executive Responsibilities Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. Preferred Skills: Customer Service-> Voice Customer Service-> Technical Service Desk Educational Requirements Graduate Service Line BPO Service Line
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