Senior Manager, Software Engineering
6 months ago
At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand, and tackle issues, analyze performance, and maximize their software and infrastructure.
The Developer Platform organization is looking for a Senior Software Engineering Manager to join our group in India. This organization develops and maintains the end-to-end internal CI/CD tooling platform, multi-cloud infrastructure provisioning and fleet management, cloud secrets and identity management controls, infrastructure compliance and audit reporting, and all processes and controls that enable New Relic’s fleet of engineers to effectively release our products to customers. Developer Platform teams work across all engineering and cloud platform teams to implement critical multi-cloud infrastructure projects to support our business.
Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people. If you have a strong technical background but you are also a person with great mentoring skills and that knows how to collaborate with multiple teams to ship great software, we would like to hear from you. What you'll do Work with a team of engineers to design, build, implement and manage secure, scalable and reliable cloud based infrastructure and tooling to support the New Relic Product Platform portfolio. Driving and contributing to the software architecture, and design of our existing\current large-scale distributed systems and new systems we are investing in. Driving and contributing to our culture of operational and business efficiency, secure code, CI\CD pipeline, unit test, regression testing, uptime, using smart telemetry data to make decisions, investment in technical and infrastructure debt, blameless root cause with a learner and growth mindset. Collaborating with team members and across organizations to come up with new ways to solve old and new problems. Attending Livesite meetings and bringing postmortem learning back to the team and organization. Continue to learn from some of the brightest minds in the business, they are also looking to learn from you. Coaching and mentoring people. Drive the recruitment, training, and development of top-tier talent in the region. Regularly collaborates with PMs, technical leaders, and other stakeholders to clarify project requirements and execute cross team initiatives. Work in an agile environment with a DevOps approach—teams build and maintain their own software, including participating in second-layer support rotations. This role requires + years of professional work experience in software development and/or operations. BS/MS in Computer Science, or education/experience in a relevant field. Hands-on experience coding in programming languages such as Golang, Java, Python, or Bash. Hands-on experience driving the software architecture, design, large-scale multi-tiered, distributed software applications, tools, systems, and services using service-oriented architecture, object-oriented design, and with RESTful API endpoints. 6+ years of people management experience. 6+ years experience with (CI/CD) tools such as Jenkins, Ansible, Travis CI, Circle CI Solid background in application and system programming, and Linux system administration. Involvement in building Infrastructure as Code (IAC) Willingness and the ability to pick up and learn new coding languages Deep understanding of security, reliability, performance and cost-effectiveness of distributed systems on public cloud providers like Amazon AWS, Microsoft Azure, and Google GCP. Bonus points if you have API design and development exposure with Go programming language Experience in cloud technologies like AWS, Azure or GCP Experience with containerization tools- Kubernetes, Istio, Cluster API, Crossplane, etc. Solid understanding of the Linux operating system and concepts such as virtual machines and containers Active participation in open-source development.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit
Our hiring process
Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
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