Site Reliability Engineer

3 months ago

Pune, India Siemens Industry Software (India) Private Limited Full time
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.As part of the Siemens DISW SRE organization, this position makes significant contributions towards the delivery of automated solutions that support best-in-class cloud based applications. Our team is looking for an engineer who is excited about automatic automation. SREs discover ways to help promote the availability of services and applications, improve processes through remediation of manual and/or repetitive tasks, and solve complex technical problems in a fast-paced, collaborative, inclusive, and iterative environment. Job Profile/Position Overview – The candidate will support the Siemens Xcelerator platform and will be responsible for identifying, managing, improving, and reporting on availability, resiliency, reliability, and stability efficiencies. This includes providing technical guidance and leadership to drive solutions, create & enhance processes that deliver excellence. A strong relationship with the various product teams of the Xcelerator platform is necessary to support core objectives. This roles success will be defined by product teams within DISW business units meeting their SLAs. Responsibilities/Tasks Provide & lead the design, deployment, automation, and scripting solutions to drive new capabilities, visibility, and efficiencyCollaborate with other technical platforms and partners to engineer automated and integrated solutions between tools, services, teams that increase availability, reliability, and performance.Own and ensure the internal and external SLA’s meet and exceed expectationsBe part of maintaining a 24x7, global, highly available SaaS environmentParticipate in an on-call rotation that supports our production infrastructureTroubleshoot production availability incidents that often span across multiple teams and services.Lead production incident post-mortems, and contribute to solutions to prevent problem recurrence; with the goal of automated response to all non-exceptional service conditionsCommunicate to business and technical partners on incidents as they occur when they impact system performance or availability at a critical level Required Knowledge/Skills, Education, and Experience Bachelor’s Degree with at least 2+ years of IT experience or equivalent experience.4+ years experience with automation via scripting & API development3+ years experience with software development in the cloud2+ years experience with observability tools(Datadog, CloudWatch, CloudTrail, Elastic Stack, Grafana, or equivalent tools)2+ years experience with containerization, specifically Kubernetes2+ years experience with Amazon Web Services (AWS) services2+ years experience Terraform, CloudFormation, Ansible, or equivalent tools2+ years experience with PythonPreferred Knowledge/Skills, Education, and Experience**Siemens Teamcenter software**Desired certifications include: Datadog, Kubernetes, AWS or Azure certification2+ years experience as a Site Reliability Engineer or equivalent role2+ years experience with issue/incident tracking tool(ServiceNOW, ServiceDesk, Jira or equivalent tools)2+ years with log management tools (ie ELK Stack)2+ years experience Enterprise IT environment with distributed environmentsNetworking concepts, including firewalls, VPN, routing, load balancers, security and DNSSenior level system administration experience, including troubleshooting, support, mentorship/training, and oversight Attachments

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