inbound voice process

5 months ago


Chennai, India Thanisha Jobs Full time

Company Overview

Thanisha Jobs is a leading placement consultant offering a wide array of job opportunities in Chennai, Bangalore, Hyderabad, and other cities in both IT and non-IT sectors. With 51-200 employees, our headquarters are located in Sholingur. Explore more about us at Thanisha Jobs.


Job Overview

We are currently seeking a Junior Inbound Voice Process with 1-3 years of experience for a Full-Time position in Chennai. Join our dynamic team and showcase your skills in this role.


Qualifications and Skills

  • Excellent communication skills
  • Proficiency in Hindi, Marathi, Gujarati, Telugu, Kannada, Malayalam, and Punjabi


Roles and Responsibilities

  • Handle incoming calls from customers professionally and provide timely and accurate information
  • Resolve customer inquiries and complaints by identifying issues and offering solutions
  • Maintain a high level of customer satisfaction through effective communication and positive interactions
  • Document all call information according to standard operating procedures


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