Process specialist

7 days ago


Bengaluru, India Infosys Full time
Responsibilities Process Specialist (JL 3A)Good communication skills (Written and Verbal)Good Aptitude (Problem Solving & Decision Making)Trainable resourceGraduate preferably not an engineer/BCA/MCAUnderstanding of P2P cycleMeeting SLA parameters of the processAble to handle email with Vendor queries, follow-ups on Process open itemsProduction support/Mentor new members of the respective teamDevelop effective working relationship with internal and external clientsResearch and Analysis skills while performing process related activitiesAbility to come up with process improvement ideas and drive them to closureAbility to work independently and address escalationsPosses advanced Excel skills for reporting & Presentation skillsCollaborative approach to solve issues and problemsAbility to document process and prepare SOPsAbility to audit transactions for the team and share insights into quality improvement Educational Requirements Bachelor Of Commerce,BBA,BCA
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