Senior Site Reliability Engineering Manager

5 months ago

Mumbai, India IDFC FIRST Bank Full time

Role/ Job Title:  Senior Site Reliability Engineering Manager

Function/ Department:  Information Technology

Job Purpose:

Site Reliability Engineering (SRE) department plays a pivotal role in providing seamless experience for our customers. With state-of-the-art technology and tools, we are transforming the overall application development and maintenance lifecycle. If you hate solving same issues again and again and have passion to automate everything, then we have a place for you.

Roles and Responsibilities

Thorough understanding of SRE Principles Responsible to define SLO & SLAs with inputs from all the relevant stakeholders Implement SLI through monitoring tools along with alerting Implement proactive monitoring such that detect an issue & resolve it quickly before it becomes Major Incident Automate manual tasks & implement self-healing  Participate in design, build, and on-call support of various cloud, container, and on-premises platforms through standalone and integration operations Responsible for ensuring that operational and service level agreements are established and operationally met  Be able to communicate effectively and work closely together with business clients, other technology teams, support partners and stakeholders to deliver and support business aligned solutions. Develop SME capabilities for the Applications' business area and/or Retail banking domain Implement CI/CD using efficient tool chain and automate release process

Technical Responsibilities:

3+ years working experience of Monitoring tools like DynaTrace, AppDynamics, Grafana etc. 2+ years experience in Python, Shell Scripting, SQL/PL SQL or other programming language 2+ years' experience of CI/CD tools like Jenkin or cloud native tools 2+ years' experience using Docker, Kubernetes and cloud environment  Experience in RPA implementation or RPA tools would be a plus 4+ years' experience of applying DevOps processes 3+ years' Experience in managing and scaling distributed systems in a public or hybrid cloud environment (aws, gcp & azure) Proven track record of enhancing efficiency and effectivity through Automation and experienced in RunDeck, Ansible  3+ years experience in Design, Development or Support experience of complex systems in Banking Domain 3+ years experienced in driving continuous improvements through smart analytics Strong Analytical & Problem solving skills

Education Qualifications:  

Graduation: Bachelor of Science ( / Bachelor of Technology ( 

Post-Graduation: Master of Science ( / Master of Technology ( 

Experience:  15-20 years

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