Support Associate

1 month ago

Hyderabad, India RS Brothers Retail India Pvt Ltd Full time

Job Title: Helper

Job Description:

A helper is a crucial member of a team who provides assistance and support to various individuals or departments within an organization. The specific responsibilities of a helper can vary depending on the industry and the nature of the work. However, the primary goal of a helper is to aid others in accomplishing their tasks efficiently and effectively.

Duties and Responsibilities:

  1. Support and Assistance: Provide general support and assistance to colleagues, team members, or supervisors in their daily tasks and responsibilities.
  2. Organization and Maintenance: Help with organizing and maintaining workspaces, inventory, supplies, equipment, or files, ensuring a clean and efficient working environment.
  3. Communication: Assist with answering phone calls, responding to emails, or relaying messages, ensuring effective communication within the team or organization.
  4. Documentation: Assist in preparing, organizing, and maintaining documents, reports, or records, ensuring accuracy and confidentiality.
  5. Research and Information Gathering: Conduct research, gather information, or collate data as required, supporting decision-making processes or project development.
  6. Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, or directing customers to the appropriate resources or personnel.
  7. Team Collaboration: Collaborate with team members to achieve common goals, contributing ideas, and actively participating in meetings or projects.
  8. Task Execution: Perform assigned tasks efficiently and within specified timelines, following instructions and guidelines provided by supervisors.
  9. Safety and Compliance: Adhere to safety protocols and guidelines, ensuring a safe working environment for oneself and others, and complying with relevant regulations and procedures.
  10. Continuous Learning: Stay updated on industry trends, technologies, or best practices relevant to the role, and actively seek opportunities for personal and professional growth.

Qualifications and Skills:

  • High school diploma or equivalent education level.
  • Good communication skills, both verbal and written.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in using basic office equipment (e.g., computers, printers, scanners).
  • Basic knowledge of relevant software applications (e.g., word processing, spreadsheets, email).
  • Physical stamina and ability to perform repetitive tasks, lift heavy objects, or stand for extended periods (if required by the specific job).
  • Flexibility and adaptability to work in different environments or handle various tasks.
  • Positive attitude, reliability, and willingness to learn and grow in the role.


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