Income Auditor

1 month ago

Mysuru, India IBIS STYLES Full time
Job Description

  • Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
  • Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure that all personnel are kept well informed of department’s objectives and policies.
  • Identify optimal, cost effective use of the resources and educate the team on the same.
  • Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers.
  • Check Revenue documents and verify against Revenue sheets.
  • Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate.
  • Reconcile computer generated Guest Ledger Balance against the General Ledger Balance.
  • Prepare other reports, schedules and analysis that may be required from time to time.
  • Perform other duties that may be assigned from time to time.
  • Responsible for all Income Audits and for preparing reports for the same.
  • Responsible for consolidating income reports for all areas of operations.
  • Verify soft count deposits.
  • Audit and account for all control documents and prepare exception reports for all errors.

Qualifications

Your experience and skills include:
Service focused personality is essential and previous leadership experience required
Prior experience working with Opera or a related system
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance



Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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