Secure Authentication Service Operations Specialist
4 months ago
Secure Authentication Service Operations Specialist
Experience 6-8 years
Your role & responsibilities:
Maintenance of Service components and its infrastructure:
Health status check, performance and capacity monitoring
Performing maintenance activities and participating in planned changes,
Event log analysis, reacting to abnormalities and configuration fine tuning
Implementation of additional service monitoring
Identification of capacity bottlenecks based upon experience and the available tools
Executing regular tasks with accordance to existing documentation and ensuring its up-to-dateness including creation of missing
Ensuring application compliance with security and vendor recommendations
Troubleshoot incoming Incidents relating to the platform itself and the implementations running on top,
Liaising with the Subject Matter Experts, External Support, Service Stakeholders and Customers on requests
Participating in platform new releases, functionality extensions and development implementations within, contributing to tests, support take-overs as well as training others
Working with accordance to latest IT processes recommendations, goals and with a Continuous Service Improvement anchor in mind.
EDUCATION AND PERSONAL QUALITIES
Bachler of Engineering.
Good analytical and communication skill
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