Secure Authentication Service Operations Specialist

4 months ago


Pune, India MAHLE Full time

Secure Authentication Service Operations Specialist

Experience 6-8 years

Your role & responsibilities:

Maintenance of Service components and its infrastructure:

Health status check, performance and capacity monitoring

Performing maintenance activities and participating in planned changes,

Event log analysis, reacting to abnormalities and configuration fine tuning

Implementation of additional service monitoring

Identification of capacity bottlenecks based upon experience and the available tools

Executing regular tasks with accordance to existing documentation and ensuring its up-to-dateness including creation of missing

Ensuring application compliance with security and vendor recommendations

Troubleshoot incoming Incidents relating to the platform itself and the implementations running on top,

Liaising with the Subject Matter Experts, External Support, Service Stakeholders and Customers on requests

Participating in platform new releases, functionality extensions and development implementations within, contributing to tests, support take-overs as well as training others

Working with accordance to latest IT processes recommendations, goals and with a Continuous Service Improvement anchor in mind.

EDUCATION AND PERSONAL QUALITIES

Bachler of Engineering.

Good analytical and communication skill



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