Trading Services Manager

4 days ago

Mumbai, India JPMorgan Chase & Co. Full time

Introduction

. Morgan is a leading global financial services firm, established over 200 years ago: 

We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. We have assets of $3 trillion and operations worldwide We operate in more than 100 markets.  We have more than 243,000 employees globally.

Our wholesale businesses include . Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.

Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

 . Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

Job Description:  

Trade Support is responsible for trade confirmations, trade reconciliations, trade reporting, trade repairs, Fails Reporting and follow-up, Processing of Time Deposits, Confirm-affirm for Muni Bonds etc. This function includes multiple sub-processes involving working with CAM’s/Front office and Portfolio Managers across trade confirmations and settlements


Scope of responsibilities:

Participate in Business and Operations meetings; effectively demonstrate and communicate workflows, best practices and technologies  Plan, schedule and manage all deliverables within the team Effective monitor of deliverables to ensure high SLA compliance within set accuracy standards Ensure adherence to all internal and external standard procedures and best practices Address and/or escalate all material issues in a detailed & timely manner Review of the operating processes to enhance efficiency, automation and improve controls Liaise closely with the Manager to identify and implement on the job training initiatives for team members; own team related duties including vacation management, performance appraisals, etc. Ensure high standard of training and competence of team members while ensuring that succession plans are in place with strong career development focus for all those within the team Required to understand trade support across Investment Manager or Investment Banking Ops. Trade Support is critical and financially very sensitive function. This team supports the Portfolio Management Groups,, Front Office . Hence hands on approach required from monitoring and working through the trades, exceptions, risk, real time dialogue with different desks. Claims/Fails and breaks have to be minimum across products Analytical – Be able to analyze the process flows and ideate on operational improvements Leadership skills, must have the capability to build good working relationships with cross functional/geographical teams. A proactive approach to people, problem which impact client experience and own the issues and having the determination to follow things through till closure. Communication (Spoken – Assertiveness & Written) – Ability to communicate effectively and assist Client Service Specialists with queries/investigations. Ability to drive operational discipline as day in life since financially very sensitive functions Adaptability - Ability to perform in a fast-paced environment and handle multiple tasks through effective prioritization

Control orientated and Risk awareness is essential to confront audit and other comply with the regulatory asks

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