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Manager - Wealth and Retirements

3 months ago


Bengaluru, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Manager, Wealth and Retirements
Genpact is looking for a Business Analyst with good functional experience in capital markets domain – wealth operations, post trade processing etc.

Responsibilities
• Requirements Gathering: Collaborate with stakeholders to understand their needs, analyze business processes, and gather requirements for new systems, processes, or improvements.

• Requirements Analysis: Analyze and document requirements, ensuring they are clear, concise, and aligned with business objectives. Evaluate feasibility and identify any potential issues or conflicts.

• Stakeholder Management: Engage and communicate with stakeholders, including clients, users, and project teams, to ensure a common understanding of requirements and maintain strong relationships.

• Process Improvement: Identify opportunities for process improvements, efficiency gains, and cost savings. Analyze current workflows and propose optimized solutions to enhance business operations.

• Data Analysis: Analyze and interpret data to identify trends, patterns, and insights that can inform decision-making and drive business improvements.

• Solution Design: Collaborate with technical teams to design and document solutions that meet business requirements. Ensure that proposed solutions are feasible, cost-effective, and aligned with organizational goals.

• Documentation: Create clear and comprehensive documentation, such as business requirements documents, functional specifications, use cases, and process maps, to communicate requirements and solutions effectively.

• Testing and Quality Assurance: Collaborate with testing teams to develop test plans, test cases, and test scripts. Participate in testing activities to ensure that the solution meets the defined requirements and quality standards.

• Change Management: Assist in change management activities, including stakeholder communication, training, and support, to ensure smooth adoption of new systems or processes.

• Continuous Improvement: Monitor and evaluate implemented solutions to identify areas for further improvement. Gather feedback from stakeholders and propose enhancements to optimize business outcomes.

• Project Management Support: Support project managers in various project-related activities, such as project planning, resource allocation, risk assessment, and progress tracking.

• Business Relationship Management: Establish and maintain strong relationships with business stakeholders, understanding their needs and challenges, and providing ongoing support and guidance. 

Qualifications we seek in you
Minimum Qualifications / Skills
• Good functional experience in capital markets domain – wealth operations, post trade processing etc.
• Good understanding of process and technology in the capital markets domain
• Relevant years’ experience as a business analyst documenting requirements, developing test cases etc.

Preferred Qualifications/ Skills
• Preferably workflow solution / RPA implementation experience
• Good written and verbal communication skills, Ability to coordinate between business, ops and tech