Telecaller Female

2 months ago


New Delhi, India Naukripay Full time

This is a remote position.

telecaller also known as a telemarketer or telephonesales representative is responsible for generating sales andcustomer relationships through phone calls: Making calls: Make outboundcalls to potential customers and cold calls to existing customers Presentingproducts: Explain the features benefits and pricing of products orservices Closingdeals: Persuade customers to make purchases or scheduleappointments Handling customer inquiries: Resolve customer complaints concernsand feedback Building relationships: Maintain positive relationships withcustomers Documenting interactions: Keep accurate records of calls queriesresponses and resolutions Following guidelines: Adhere to organizationalguidelines and communication scripts Complying with regulations: Follow alllegal and regulatory guidelines for telecalling Telecallers may work forvarious businesses such as insurance companies credit cardcompanies and telemarketing firms. Some skills and qualifications that areuseful for telecallers include: Excellentcommunication skills Typing skills Technical proficiency Problemsolving skills Persuasiveness Patience Basic computer skills Knowledge of computer programs like CRM and telephone systems

meeting with clients virtually or during sales visits.demonstrating and presenting products. establishing new business.maintaining accurate records. attending trade exhibitions,conferences and meetings. reviewing sales performance. negotiatingcontracts andpackages.

Education

Graduation


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