Customer Care Executive
4 weeks ago
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
Customer Support Executive Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- A bachelors degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
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Customer Care Executive
2 days ago
Navi Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILSGenerate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using thFUNCTIONAL AREACustomer care Executive,Customer care executive jobs in Mumbai,Customer care...
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Customer Care Executive
4 weeks ago
Mumbai, India The OmniJobs Full time**Job Title**: Customer Care Executive (Work from Home) **Position**: Customer Care Executive (Freshers Only) **Location**: Work from Home (India) **Salary**:2-3 LPA **Company Overview**: OmniJobs, a leading company in the training & placement sector, is seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives. We...
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Customer Care Executive
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Mumbai, India employe hub Full timeHello, We are looking for a Customer Care Executive for a reputed firm. Location : Kalyan, Mumbai. Job Title : Customer Care Executive Location : Kalyan Job Overview A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Job...
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Customer Care Executive
2 weeks ago
Navi Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILS1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...
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Customer Care Executive
2 weeks ago
Navi Mumbai, India timesjobs Full timeJOB DETAILS1 Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete2 Accepts all orders (from customer or overseas office) and processes them for handover to...
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Customer Care Executive
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Customer Care Executive
2 weeks ago
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Customer Care Executive
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Navi Mumbai, Maharashtra, India timesjobs Full timeSALARY: 15 to 20kLOCATION:Mumbai,Navi-Mumbai,ThaneVACANCIES: 3QUALIFICATION:GraduationMALE/FEMALE:BothEXPERIENCE: 1 to 2 yearsJOB DETAILS To Attend the outbound calls of customers To identify and convert the opportunities for cross selling Responsible for quality communication and customer servicing Ensure customer delight and consistent service...
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Customer Care Executive
7 days ago
Mumbai, India Switrus Holidays Pvt Ltd Full timeWe are seeking a skilled and customer-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. You will play a vital role in maintaining positive relationships with our valued customers and...
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Customer Care Executive
7 days ago
Mumbai, India Switrus Holidays Pvt Ltd Full timeWe are seeking a skilled and customer-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. You will play a vital role in maintaining positive relationships with our valued customers and...
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Customer Care Executive
4 weeks ago
Mumbai, India One Click India Full time**Job Details**: One Click India require Customer Care Executive to handle customer queries, suggestions and complaints. One Click India bound to provide satisfaction to their customers. So, we need people who can work hardly and dedicatedly to reach company common goal.
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Customer Care Executive
6 days ago
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Customer Care Executive
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Customer Care Executive
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Customer Care Executive
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Customer Care Executive
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Customer Care Executive
1 month ago
navi mumbai, India Adhaan Solution Full timeHiring for 10 Customer Care Executive Jobs in Ghansoli, for Freshers, Required Educational Qualification is : Higher Secondary with Good knowledge in Malayalam, Malayalam etc.Malayalam language only
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Customer Care Executive
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Mumbai, India DataScout International Consulting Pvt Ltd Full timeDesignation: Customer Care Executive for **International Furniture Brands** Work Location: Maker Tower E, Cuffe Parade, Mumbai **Salary**: upto 35k per month Age: Below 30 years. **Responsibilities**: - Followup with customer - Customer calling for the leads generated - Responsible for routing customers to the specific departments based on...
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Customer Care Executive
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Mumbai, India Miraj ENTERTAINMENT LIMITED Full timeCustomer care executive job.Need min 10 th pass.With proper resident proof. Experience preferred and fresher welcome.rotational shift.need urgently. **Salary**: ₹10,000.00 - ₹11,000.00 per month Schedule: - Flexible shift - Monday to Friday - Night shift - Rotational shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or...
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Customer Care Executive
4 weeks ago
Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full timeJob Opportunity: Customer Care Executive Location: Navi Mumbai Shift Timing: 10:00 AM to 7:00 PM (Day Shift) Week Off: Sunday (Fixed) Process: Inbound Voice Process We're seeking enthusiastic individuals to join our team as Customer Care Executives in Navi Mumbai! If you have excellent communication skills and enjoy assisting customers, this role is...