Director, Billing Manager

1 month ago

Chennai, India THE BANK OF NEW YORK MELLON CORPORATION Full time

Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - % of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately , employees across countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what LifeAtBNYMellon is all about.

We’re seeking a future team member for the role of Director, Billing Manager to join our BILLING team. This role is located in PUNE, MH – or Chennai, TN HYBRRID mode.

In this role, you’ll make an impact in the following ways:

· Leads a Billing Product Support area consisting of multiple teams responsible for billing platform migration on to ORMB across various Asset Classes

· Sets departmental priorities and allocates resources to align with business objectives and annual plan.

· Develops and implements policies to ensure client satisfaction and leads key initiatives.

· Maintains familiarity with industry best practices and seeks opportunities to implement as appropriate.

· Manages the performance of assigned staff. Coaches and guides on project management.

· Sets strategic priorities on initiatives designed to improve Billing processes.

· Determines needed improvements through review and analysis of problems reported.

· Participates in long-term or strategic planning for the Billing function designed to improve the overall client experience and improve team productivity and quality.

· Tracks and reports on performance of Billing area. Coaches and guides assigned staff on improving the execution of invoice production and achievement of goals.

· Resolves the most complex issues, roadblocks or inquiries from senior-level or key individuals at clients, as needed.

· Keeps abreast of all unusual requests/transactions/issues and ensures proper escalation where appropriate.

· Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.

· Provides feedback at the most critical of times.

· Maintains relationships with senior business and sales leaders to report trends and needs.

· May provide forward-looking and strategic insight on Billing processes and issues to support the business.

· Leads a Billing area consisting of multiple teams of Billing professionals and/or support staff.

· Responsible for the achievement of team goals and objectives, talent management and supervision of team members.

· Experience in developing and analyzing and Workforce management reporting.

· Experience in oversight of external rd party contact center partner

· Management of an Omni channel contact center

· Management of a center of excellence in support of a global contact center

To be successful in this role, we’re seeking the following:

· Bachelors degree or the equivalent combination of education and experience is required.

· plus years of total work experience with at least - plus years of management preferred.

· Experience in financial services preferred

· Experience in Billing Operations or any Billing Product like ORMB would be an added advantage

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

· Fortune World’s Most Admired Companies & Top for Diversity and Inclusion

· Bloomberg’s Gender Equality Index (GEI)

· Human Rights Campaign Foundation, % score Corporate Equality Index · Best Places to Work for Disability Inclusion, Disability: IN – % score

· Best Workplaces for Innovators, Fast Company

· CDP’s Climate Change ‘A List’

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

  • Director, Billing Manager

    3 weeks ago

    Chennai, Tamil Nadu, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - % of the world's top banks work...

  • Medical Billing Associate

    3 weeks ago

    Chennai, Tamil Nadu, India Medical Billing Wholesalers Full time

    Boost your career prospects with Medical Billing Wholesalers, one of the fastest growing offshore medical billing companies. At MBW, normal is truly boring and we provide you exciting opportunities to learn and work with your customer to grow your career. Our remuneration is in line with industry standards along with attractive benefits. Work in teams that...

  • Manager - Billing

    3 days ago

    Chennai, India Freshworks Full time

    Job DescriptionAbout the Role:As Manager – Subscriptions & Billing, you will be a key member of the Finance team, directly contributing to the growth of our business by partnering with key cross-functional team members to improve the billing and subscription management systems, build processes, supervise the billing team and infrastructure to help scale to...

  • Manager - Billing

    3 days ago

    Chennai, India Freshworks Full time

    Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...

  • Accounts Receivable Callers

    3 weeks ago

    Chennai, Tamil Nadu, India Medical Billing Wholesalers Full time

    Kick start your career as an Accounts Receivable caller with Medical Billing Wholesalers, one of the fastest-growing offshore medical billing companies. As an AR caller, your responsibilities will revolve around making calls to insurance companies to follow-up on pending claims. Graduates with any degree & excellent spoken English skills can apply.At MBW,...

  • Accounts Receivable Executive

    4 weeks ago

    Chennai, India Medical Billing Wholesalers Full time

    Boost your career prospects with Medical Billing Wholesalers, one of the fastest growing offshore medical billing companies. At MBW, normal is truly boring and provide you exciting opportunities to learn, and work with your customer to grow your career. Our remuneration is in line with industry standards along with attractive benefits. Responsible for...

  • Accounts Receivable Executive

    3 weeks ago

    Chennai, Tamil Nadu, India Medical Billing Wholesalers Full time

    Boost your career prospects with Medical Billing Wholesalers, one of the fastest growing offshore medical billing companies. At MBW, normal is truly boring and provide you exciting opportunities to learn, and work with your customer to grow your career. Our remuneration is in line with industry standards along with attractive benefits.Responsible for...

  • Billing Manager

    4 weeks ago

    Chennai, India Cynosure Corporate Solutions Full time

    Carrier Dispute & Billing ManagerExperience: 4-10 yearsLocation: ChennaiKey Responsibilities:Identify dispute (Rate/Volume/Fraud/additional invoice).Look into related inquiries, investigate, analyse data, interaction with customer/supplier to ensure disputes are resolved in a timely manner.Liaise with appropriate departments commercial/technical/finance to...

  • Billing Executive

    4 weeks ago

    Chennai, India the bigdeal shop Full time

    As a Billing Specialist, you will be tackling a variety of financial and non-financial tasks. You will be also managing the necessary paperwork for incoming payments. You will report all the billing activities for example invoices, receipts, and so on in ledgers and financial statements. You should possess excellent communication and interpersonal...

  • Billing Sa

    2 weeks ago

    Chennai, India Prodapt Full time

    Overview: - Requirements: Salesforce - Job Description: **_JOBD for SA -_** - _Billing Domain Expertise_ - _Saas based product experience._ - _Experience in Aria billing is preferred._ - _At least 9-12 years overall experience with 3+ years of experience in one BSS/Billing transformation project involving following components._ - _Customer Management,...

  • Billing Manager

    1 month ago

    Chennai, India Cynosure Corporate Solutions Full time

    Carrier Dispute & Billing Manager Experience: 4-10 years Location: Chennai   Key Responsibilities:   Identify dispute (Rate/Volume/Fraud/additional invoice). Look into related inquiries, investigate, analyse data, interaction with customer/supplier to ensure disputes are resolved in a timely manner. Liaise with appropriate departments...

  • Billing Manager

    1 month ago

    Chennai, India Cynosure Corporate Solutions Full time

    Carrier Dispute & Billing ManagerExperience: 4-10 yearsLocation: Chennai Key Responsibilities:  Identify dispute (Rate/Volume/Fraud/additional invoice). Look into related inquiries, investigate, analyse data, interaction with customer/supplier to ensure disputes are resolved in a timely manner. Liaise with appropriate departments...

  • Billing Manager

    4 weeks ago

    Chennai, India Cynosure Corporate Solutions Full time

    Carrier Dispute & Billing ManagerExperience: 4-10 yearsLocation: Chennai Key Responsibilities:  Identify dispute (Rate/Volume/Fraud/additional invoice). Look into related inquiries, investigate, analyse data, interaction with customer/supplier to ensure disputes are resolved in a timely manner. Liaise with appropriate departments...

  • Ar Caller

    3 weeks ago

    Chennai, Tamil Nadu, India centaur Billing Full time

    Greetings from Centaur Billing !!!! we are hiring for the Position of AR Callers Job Location: Chennai-Adyar Exp: Minimum 2 yrs Skills: Denial Management exp is must (Relevant exp in AR Calling (voice), in us healthcare, can apply) JOB REQUIREMENTS: - 2+ years of experience in accounts receivable follow-up / denial management in US healthcare. -...

  • Billing Sa

    3 weeks ago

    Chennai, Tamil Nadu, India Prodapt Full time

    Overview: Requirements:Salesforce Job Description:_JOBD for SA -_- _Billing Domain Expertise_- _Saas based product experience._- _Experience in Aria billing is preferred._- _At least 9-12 years overall experience with 3+ years of experience in one BSS/Billing transformation project involving following components._- _Customer Management, Online Charging...

  • Billing Executive

    4 weeks ago

    Chennai, India Omkar Staffing Solutions Full time

    Urgent Job Opening Junior Billing Executive / Senior Billing Executive - 1. Minimum 3 Years Experience in Billing & Collection Experience - 2. Good analytical skills in MS Excel& MS - Office - 3. Coordinating Monthly Bills for Collections, Preparing Statements of Accounts, Reconciliation, maintaining, reviewing & reporting timely to management &Clients. -...

  • Billing Executive

    3 weeks ago

    Chennai, India Xcellentcare super speciality hospital Full time

    Appointment Management - Attending general enquiries - OP Billing & IP Billing - Admission & Discharge process - Time to time activities assigned by management **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental pay types: -...

  • Personal Assistant to Managing Director

    5 days ago

    Chennai, India Careerconnects Full time

    Role : Personal Assistant to ManagingDirectorIndustry : RealEstateLocation : KilpaukChennai6 day workweekOverview:Therole of the Personal Assistant to the Managing Director is crucialto the efficient functioning of the organization. The individual inthis role will act as the primary point of contact between theManaging Director and internal/external...

  • Billing and Accounts

    3 months ago

    Chennai, India Bestway Appliances Full time

    You have to do computer billing and accounts management. Experienced computer operator and accounts, billing knowledge person can apply for this job.

  • Accounts Receivable Executive

    3 weeks ago

    Chennai, Tamil Nadu, India Medical Billing Wholesalers Full time

    Boost your career prospects with Medical Billing Wholesalers, one of the fastest growing offshore medical billing companies. At MBW, normal is truly boring and provide you exciting opportunities to learn, and work with your customer to grow your career. Our remuneration is in line with industry standards along with attractive benefits. Responsible for...