Restaurant GSA

Company Overview

The Piano Man is a popular Jazz Club and Cafe known for its lively ambiance, live music performances, and delectable food. With a seating capacity of [capacity], we strive to create a unique dining experience for our guests. Our dedicated team members, including talented musicians and passionate staff, contribute to the vibrant atmosphere we are known for.

Job Overview

We are hiring for the position of Restaurant Guest Service Associate (GSA) at The Piano Man, a renowned Jazz Club located in New Delhi, India. As a GSA, you will be responsible for providing excellent customer service, ensuring guest satisfaction, and maintaining a pleasant dining experience for all patrons. This is a full-time position ideal for fresher candidates with less than 1 year of experience.

Qualifications and Skills

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to work in a fast-paced environment
• Good knowledge of food and beverage menus
• Basic math skills for handling billing and cash transactions
• Attention to detail and ability to multitask
• Positive attitude and team player
• Fresher candidates with less than 1 year of experience are welcome

Roles and Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Take and record food and drink orders accurately
• Provide recommendations on menu items and answer any customer inquiries
• Serve food and beverages to guests in a timely and efficient manner
• Ensure customer satisfaction by addressing any concerns or requests
• Handle cash transactions and maintain accurate billing
• Maintain cleanliness and hygiene standards in the restaurant area
• Collaborate with other team members to ensure smooth operations
• Adhere to all health and safety regulations