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ServiceNow Automation Engineer
5 days ago
ServiceNow Automation Engineer
Job Locations IN-Pune Requisition ID 20060508 Job Category Information Technology Travel Requirements 10%Primary Responsibilities for this Role Include:
Develops ServiceNow catalog items, workflows, order guides, and fulfills organizational needs involving ServiceNow Develops and maintains infrastructure-related automation spanning deployment, configuration, decommission, and services in support of hosting operations Deliver automation specifically targeting public and private cloud environments Provides operational support for automation, services, and deliverables within team scope Independently manages assigned projects and workload Contributes to documentation efforts to enable quicker support and knowledge transfer Provides testing and quality assurance for automation projects Provides bug fixes and new feature development on projects as assigned Follows SDLC methodologies and team standards Provides quality support to our internal customers Demonstrates willingness to proactively improve processes and identify gaps in existing processesEssential Knowledge, Skills, and Abilities:
Bachelor's degree in Computer Science or related quantitative field Knowledge of ServiceNow development and best practices Knowledge of Python, Go or similar languages Experience with Terraform and IaC knowledge Experience with cloud technologies –Microsoft Azure, AWS, GCP, and/or VMware Experience in server administration and configuration (RedHat or Windows preferred) Experience automating manual OS administration tasks Collaborative team experience demonstrating problem-solving skills Strong verbal and written communication skills; intuitive thinking skills Ability to independently learn new technoligies quickly from supplied documentation Ability to work well with others and to problem-solve Ability to work well under pressure Ability to train othersPreferred Knowledge, Skills, and Abilities:
Advanced ServiceNow development and related certifications preferred, not required Experience of CI/CD processes and implementations Experience with networking technologies such as firewalls, webservers and load balancers Experience with Shell scripting (Bash, PowerShell, PERL, etc.) Ability to effectively work on multiple projects at the same time Experience with change management procedures Has a detailed understanding of many technology areas in use Ability interface with employees of varying skillsets in a high-pressure environment Experience developing REST APIs Experience with relational databases#SAS
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