Tele caller

1 month ago


South Goa, India Samyojak Consultancy Services Full time

JobOverview:

Playing a crucial rolein enhancing customer experience by managing telephoniccommunications and providing information related to Automobilesproducts and services. This position requires excellentcommunication skills a customercentric approach and the ability toeffectively convey information to potential buyers and existingcustomers.

JobResponsibilities:

  • Receiveand handle incoming calls from customers and potential buyers.
  • Coordinate with customers to schedule testrides service appointments and showroom visits.
  • Effectively communicate product details tocustomers and assist them in making informed decisions.
  • Collect customer information and update theCRM system with accurate details.
  • Conductfollowup calls to gather customer feedback after test rides andservice appointments.
  • Collaborate with otherdepartments such as sales and service to relay customer informationand ensure a seamless customer experience.

JobRequirements:

  • Highschool diploma or any graduate.
  • Freshers canalso apply.
  • Proven experience in a customerservice or telecommunication role.
  • Excellentverbal communication and active listening skills.
  • Customerfocused with a positive and friendlydemeanor.
  • Ability to multitask and handle ahigh volume of calls. Familiarity with products and a passion forautomobiles is aplus

Location PanajiGoa.

For any furtherdetails please write to us on



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