Manager - Digital Product Management
4 days ago
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiencesfrom payments to rewards to servicingthat keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.
How will you make an impact in this role?
Are you a motivated, hardworking and passionate individual? If you want to join an engaging and fast paced product this could be the role for you. Reporting to the Director of Product Delivery, you will partner with business stakeholders and technologies team to deliver network and enterprise priorities.
Key Responsibilities:
Act as Product Owner leading the prioritization and delivery of critical network capabilities. Work with other product owners and technology teams to ensure the product vision is realized. Act as the subject matter specialist for Multi-Rail Capabilities. Experience with International markets(Loyalty capabilities preferred) in terms of product offerings and stakeholder management Utilize agile tools and techniques to drive successful delivery, including writing features, user stories, and leading team ceremonies (refinement and planning). Lead and support agile delivery practices to deliver maximum value and continuous improvement Partner with capability delivery, product and technology teams to develop, integrate, test and release capabilities across multiple applications. Build proposals for future product enhancements, creating business cases that outline pros / cons, weighs costs, and quantifies efficiencies of specific enhancements.Minimum Qualifications:
Relevant experience in Product Ownership/Product Management (minimum 3 years). Thrive in taking an analytical approach with an ability to develop insights and provide recommendations for prioritization decisions. Familiarity with Agile and Scrum methodologies a must. Superior organizational skills and the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change. Experience in working with product and capability delivery teams on prioritization and defining requirements, then operationalizing and launching product enhancements. Exceptional communication skills with ability to engage, influence, negotiate and inspire partners and stakeholders at all levels. Strong analytical skills with the ability to clearly articulate complexities. Strong thought leadership and problem-solving skills. Experience in delivering complex process and customer journey flows. Experience in the financial services industry preferred.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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