![ADCI MAA 15 SEZ](https://media.trabajo.org/img/noimg.jpg)
Solutions Engineer, Developer Solutions and Engineering Team
4 weeks ago
Key job responsibilities
- Escalation level debugging and troubleshooting for app developers
- Analyzing, solving, and creating solutions for developers
- Developing documentation and other materials to support developers
- Act as a subject matter expert for Amazon mobile APIs and Services, as well as Amazon Devices
- Driving projects to improve the Amazon developer experience
- Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
- Read and understand complex application code and make code fixes to resolve support issues
- Develop tools to aid operations and maintenance.
- Ownership of one or more Digital products or components.
- Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
- Work with engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.
A day in the life
The SE team currently has four key responsibilities: 1) Ongoing Steady State Support across partners, 2) Feature Integration and New App Launch Support, 3) Operational Excellence to improve time-to-resolution and reporting on tactical support and 4) Tier-2 support for un-managed partner apps and drive issues to closure working with internal product teams to assist in resolution as needed.
About the team
CAPE Developer Support & Engineering (DSE) team manages technical support for customer and partner issues and app feature integrations on Managed Video Partner apps (SPARQ based partner segmentation in US/CA & International countries)
We are open to hiring candidates to work out of one of the following locations:
Chennai, TN, IND
BASIC QUALIFICATIONS
- B.E. in Computer Science or a related field.- 4+ years overall development/technical support experience.
- Proven track record in working on enterprise level large scale n-tier applications
- Development Experience in C/Java or open source based technologies. Understanding of XML/SOAP, web services, web application development, and industry-standard commerce systems.
- Demonstrated experience in Perl or shell scripts, a sound understanding of web technologies.
- Detailed knowledge of the UNIX/Linux operating system and tools
- Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications.
- Demonstrated skill and passion for problem solving and operational excellence.
PREFERRED QUALIFICATIONS
- Experience analyzing and troubleshooting RESTful web API calls- Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
-
Chennai, India ADCI MAA 15 SEZ - K20 Full timeAre you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and...
-
Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full timeAre you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and...
-
Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full timeAre you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and...
-
chennai, India ADCI MAA 15 SEZ Full timeAre you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and...
-
Chennai, Tamil Nadu, India Amazon Full timeAre you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and...
-
chennai, India ADCI MAA 15 SEZ Full timeAre you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and...
-
Solution Engineer
2 weeks ago
Chennai, Tamil Nadu, India Pfizer Full timeWhy Patients Need YouTechnology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be...
-
Nx Solution Architect
2 weeks ago
Chennai, Tamil Nadu, India MechiSpike Solutions Full timeJob Role: NX Solution ArchitectExperience: 15+ yearsLocation: Pune/Banglore/Chennai/HyderabadSummary: As an NX Architect, you will be responsible for leading the design and architecture of Siemens NX solutions within the context of computer-aided design (CAD) systems. You will play a pivotal role in shaping the technical direction, ensuring optimal system...
-
Solution Engineer
2 weeks ago
Chennai, Tamil Nadu, India Pfizer Full timeWhy Patients Need You Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be...
-
Solution Engineer
2 weeks ago
Chennai, Tamil Nadu, India Freshworks Full timeJob DescriptionFreshworks is looking for a self-motivated Solutions Engineer to complement our Pre-Sales team. You will play a critical role by being the technical expert that helps the sales team with new or expansion business opportunities as well as consulting in the sales process to the most strategic prospects and accounts at Freshworks.ISV Solution...
-
Nx Solution Architect
6 days ago
Chennai, Tamil Nadu, India MechiSpike Solutions Full time**Job Role**: NX Solution Architect **Experience: 15+ years** **Location: Pune/Banglore/Chennai/Hyderabad** **Summary**: As an NX Architect, you will be responsible for leading the design and architecture of Siemens NX solutions within the context of computer-aided design (CAD) systems. You will play a pivotal role in shaping the technical direction,...
-
Senior C# .NET Software Engineer
2 days ago
Chennai, India Team Geek Solutions Full timeJob Opportunity: Senior C# .NET Software Engineer at SarvahaLocation:Pune (Hybrid)Experience:6+ yearsWhy Join Sarvaha?Work with cutting-edge technology in a dynamic and innovative environment.Opportunities for professional growth and continuous learning.Be part of a collaborative and energetic team focused on building advanced situational awareness...
-
Sales Solution Engineer
2 weeks ago
Chennai, Tamil Nadu, India Tazapay Pte Ltd Full timeJob Title - Sales Solution EngineerAbout Tazapay Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and...
-
Senior C# .NET Software Engineer
3 days ago
Chennai, India Team Geek Solutions Full timeJob Opportunity: Senior C# .NET Software Engineer at SarvahaLocation: Pune (Hybrid)Experience: 6+ yearsWhy Join Sarvaha?Work with cutting-edge technology in a dynamic and innovative environment.Opportunities for professional growth and continuous learning.Be part of a collaborative and energetic team focused on building advanced situational awareness...
-
Senior C# .NET Software Engineer
3 days ago
Chennai, India Team Geek Solutions Full timeJob Opportunity: Senior C# .NET Software Engineer at SarvahaLocation: Pune (Hybrid)Experience: 6+ yearsWhy Join Sarvaha?Work with cutting-edge technology in a dynamic and innovative environment.Opportunities for professional growth and continuous learning.Be part of a collaborative and energetic team focused on building advanced situational awareness...
-
Solution Architect
2 weeks ago
Chennai, India Metriqe Solutions Full timeNov 7 - Written By Manish Jain **Solution Architect | 10-12 Years of Experience** **Location: Chennai** **Automation Strategy**: Develop and execute an automation strategy that leverages emerging technologies like robotic process automation (RPA), machine learning, and artificial intelligence to streamline and optimize business processes. **Establish IT...
-
Solution Engineer
2 weeks ago
Chennai, Tamil Nadu, India Freshworks Full timeCompany Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the...
-
Solution Engineer
2 weeks ago
Chennai, India Freshworks Full timeCompany Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the...
-
Solution Engineer
2 weeks ago
Chennai, Tamil Nadu, India Freshworks Full timeJob DescriptionSolution Engineer – Freshworks Job responsibilities:Work with our regional sales teams to convert prospects to customersPrepare and deliver bespoke technical product demonstrations at client meetings, webinars and customers events using storylines that resonate with the target audienceDeliver product messaging to highlight Freshworks' value...
-
Solution Engineer
4 weeks ago
Chennai, India Freshworks Full timeJob DescriptionSolution Engineer – Freshworks Job responsibilities:Work with our regional sales teams to convert prospects to customersPrepare and deliver bespoke technical product demonstrations at client meetings, webinars and customers events using storylines that resonate with the target audienceDeliver product messaging to highlight Freshworks' value...