Fashion Consultant

4 weeks ago


New Delhi, India Burgundy Brand Collective Full time

Job Title: Customer Service Executive


About us:


Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts a marketplace for curated gourmet gifts and Papabubble an artistic, youth-oriented global candy brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.


Job Description:

Assisting the customer though the buying cycle

Supporting retail operations, including cash, store operations, inventory management, reporting and merchandising

Closing and opening of the store responsibly

Driving store-level sales

Supporting the manager and team

Managing store assets and equipment

Maintaining in-store visual merchandise

Providing feedback and on-ground insights


Skills and Experience Desired:

At least 2 years of experience in Retail sales

Prior experience with an international fashion brand or a footwear brand

Customer service orientation

Comfortable with relevant computer applications

Knowledge of customer service principles and practices

Verbal and written communication skills - English

Team player with good listening skills

Ability to resolve customer concerns diplomatically

Honest, mature and well-organized

Willingness to work hard, take on a diverse mix of tasks and possess a positive, "can-do" attitude


Qualifications: Graduation (Any stream)


Reporting: Store Manager


Reporting: Store Manager


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