Senior Analyst

1 month ago

Bengaluru, India Diageo Full time

Description

:

Context/Scope:

Diageo Global Business Operations is a multi-functional global shared services function established to liberate and equip markets to deliver the Diageo Performance Ambition. This is achieved through:

• The delivery of world class end to end process execution

• Generating performance enhancing insights from data

• Providing CPG leading digital capabilities and solutions

All underpinned by secure and stable operations and putting customers and consumers at the heart of everything we do.

The Payroll Operations Team within the Employee Experience Tower contributed to the delivery of payroll for Diageo across Europe & Africa; constantly liaising with 3rd party Service Providers.

The team works within an uncompromising pay cycle time frame, providing a consistently reliable and accurate service within a dynamic environment from both ongoing legislative and Policy changes.

Dimensions:

a) Financial -

The role will be responsible to ensure timely and accurate payments made to all Diageo Employees in scope

b) Market Complexity -

Liaising with employees across the business and multiple countries

Partnering with outsourced payroll provider on all the above payrolls. Complexity – Answering tax queries, maternity and other LOA questions, calculating advances, collating overtime and following monthly checklists and calendars to ensure all data processed accurately and within agreed timeframes. Completing in a compliant manner following our GBP Payroll controls.

High degree of technical knowledge required on multi country payrolls

c) Relationships -

Liaising and building relationships with Diageo internal teams both upstream and downstream, specifically market HR, technical and finance functions, work towards simplifying the ways of working

Build and maintain excellent relationship with concerned payroll provider

Support and coach team members on the payroll technical queries

Purpose of Role

To provide a professional and high-quality payroll administration service which enables payments to our employees accurately and on time.

To be able to provide technical expertise to a higher degree on the local market nuances so that we can meet the obligations agreed

Individuals must work in a compliant manner and ensure all checklists, calendars, variance reporting, KPI’s and journals are completed on time and accurately to ensure we meet our internal and external facing compliance controls.

Roles and Responsibilities

Validate the payrolls inputs (from business teams) and outputs (from the vendors) and administer accurate and timely payrolls for the countries assigned

Prepare detailed variance analysis for quality analysis

Interaction and relationship management with the payroll service providers of the countries assigned

A quality mindset, eye for detail in delivering the payrolls in line with the compliance requirements and service at the heart of everything we do

Ensure all employee queries are answered in time, co-ordinating with vendors

Complete tasks in a compliant manner ensuring adherence to Data Privacy and Compliance principles.

Handle payroll audit (internal & external) for the region

Manage the payment setup for markets assigned

Provide root cause analysis on the issues identified and ensure that the team members are made aware of the issues

Collaborate with the wider GBO/Market teams to provide solutions to issues identified

Standardize, help document, challenge status quo and repeat the cycle

Familiar with Payroll year end activities

Ability to adapt to changes, if required by business

Should be flexible to accommodate time based on region supporting

Attention to minute details and good thought process

Responsible for payment setup for all vendors and reconciliations

Responsible for CARM control execution for the assigned markets

Be available for any data collation as part of the annual activities and audit support activities

Play a pivotal role in supporting finance team to close any finance reconciliation issues.

All queries from employees and other key stakeholders are resolved satisfactorily within agreed timelines

Maintain technical knowledge of Statutory payments and deductions

Qualifications and Experience Required

3-5 years of Experience in Payroll Processing for a particular region

Bachelor's degree in Accounting/Business Administration or equivalent from an accredited university 

Excellent communication skills with the ability to work across geographies and cultures

Ability to quickly understand and apply market legislation affecting payroll and statutory reporting.

MS Office expertise

Good at MS Office tools

Working knowledge on ServiceNow ticketing system

Ability to understand complex payroll environments and uncover issues, process problems

Comfortable talking with internal & external teams and building links

Ability to work in a fast paced, changing environment while still providing quality services

Strong high-reaching personality, self-motivated and self-managing

Strong written and verbal communication, as wells as time management skills

Strong team orientation and ability to build cross-functional relationships

Be able to take the lead in making improvements and resolving issues

Experience in responding to vendor & employee queries through email or ticketing system

Ability to handle multiple countries with strong prioritization skills

Ability to make sophisticated situations simple and facilitate clear, fact-based decision making

Worker Type :

Regular

Primary Location:

Bangalore Karle Town SEZ

Additional Locations :

Job Posting Start Date :

2024-04-10

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