Senior Analyst, Fraud Product

3 weeks ago

Pune, India Western Union Full time

Senior Analyst, Fraud Product – Pune, India

Are you excited to partner with us & leverage “World’s best Fraud Prevention Platform” to combat Digital fraudsters? Do you have experience delivering digital products that delight consumers and add business value? If you have a track record of executing on product strategy and launching products to market, you apply user-center design practices to writing user requirements on new products that solve customer needs and have a robust level of alternative financial service offerings. Then it’s time to join the Western Union’s Digital Product team as a Senior Analyst, Fraud Product.

Western Union powers your pursuit.

The Senior Analyst, Fraud Product has a significant role in realizing the vision of the product strategy and ensuring that products and services are developed with the needs of our customers in mind. This role has significant relationships and responsibilities outside the local team, including working with product, design, technology, program, business, regions, marketing, compliance and legal.

Role Responsibilities

Hands on experience on defining fraud product requirements and document business and operational processes, audit system changes, support governance and audits and manage fraud operations. Ability to query and analyze data to generate reports, analytics, and recommendations. Proficiency to evaluate and prepare strategy and recommendations on current fraud products and processes. To review and audit production change requests. Document and manage audit related processes and tasks. Interact with other internal departments to formulate recommendations and actions. Interact with various groups around the globe, including becoming the SME for specific tasks. Experience with owning responsibility for the product development lifecycle, working with multi-disciplined teams to understand trade-offs and put value on product alternatives, ensuring that project deliverables meet or exceed policies, procedures, and standards. Proven experience to build and track performance metrics and make enhancements to existing metrics and reports. Strong experience using agile scrum methodology drafting business requirements, prioritizing features, authoring user stories and acceptance criteria, and collaborating with cross-functional team members to ensure product features are delivered according to specifications.  Manage products through the product development lifecycle ensuring that proper alignment and approvals are obtained from Legal, Compliance and Privacy.

Role Requirements

4 to 6 years of relevant work experience, or equivalent. Good understanding in product, and/or operations. Experience using JIRA, queries, story mapping, bulk updates. Proven experience in writing database SQL/HQL queries. Strong ability to assess risk and apply risk management practices in managing technical product development initiatives. Knowledge about fraud risk mitigation is a plus. Hands on with Advanced MSOffice skills (Word, PowerPoint, Excel). Strong experience with Agile methodologies is required, including the Scaled Agile Framework (SAFe). Strong communication skills with ability to interact with cross-functional roles. Efficiency to manage and prioritize multiple projects and tasks independently. Good understanding of the Product Development Lifecycle. Understanding of complex product environment and dependencies. Outstanding communication, presentation, and leadership skills.

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Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

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