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Technical Content Writer
2 months ago
WhatYou ll Do & How You ll Make YourMark:
Develop Instructional Guides: Craftnew readerfriendly instructional guides with original content forhelp sections across all brands andproducts. Update ExistingContent: Regularly review and revise existing helparticles as product updates and changesarise. Product Research andCollaboration: Engage in thorough research andcollaboration with key personnel to fully understand productfunctionalities requirements and setups.User Experience Testing: Test productsto anticipate potential user challenges and address thesepreemptively through clear instructionalcontent. Visual ContentCreation: Utilize original screenshots diagrams andcharts to enhance the clarity and engagement of instructionalcontent. Content Conversionand Standardization: Convert instructional contentto HTML format while adhering to standardized writing guidelinesand branding. ContinuousLearning: Participate in training sessions workshopsand online courses to stay abreast of the latest technologies andcontent strategies. QualityAssurance: Identify and report any product orprocessrelated errors or bugs encountered during content creationor product testing. AdhocResponsibilities: Handle various adhoc tasks asnecessary to support content development and teamobjectives.
WhoYou Are & What You ll Need toSucceed:
Proven Experience: Extensiveexperience in writing technical content for a diverse range oftechnologies and audiences.Technical Proficiency: Must be highlyknowledgeable about our products/services or similar technologies.Proficiency in HTML and SEO practices isrequired. Exceptional WritingSkills: Excellent command of English grammar with aclear direct and neutral writing style.Analytical and Organizational Skills:Strong capability in organizing analyzing and synthesizing complexinformation. Proactive andDetailOriented: Keen attention to detail with aproactive approach to improving processes andcontent. Independence andReliability: Ability to work independently withminimal supervision and reliably handle confidentialinformation.Adaptability: Must be flexible withworking hours and able to work effectively underpressure.Punctuality: Consistently reliable andpunctual in all professional engagements.Portfolio Requirement: Applicants mustprovide a link to a current portfolio of relevant work samplesdemonstrating expertise in technical contentcreation.
WhyYou ll LoveUs:
Flexible Work Environments: Choosefrom workfromhome hybrid or officebased setups to suit yourlifestyle. WorkLifeBalance: We prioritize a balanced approach to workrecognizing the importance of personalwellbeing. Diversity andInclusion: Celebrate diversity with us through aculture of inclusion and belonging supported by numerous affinitygroups and initiatives.Employee Benefits: Enjoy toptierhealth insurance options education and certification sponsorshipsflexible leave policies and more.Career Growth and Opportunities: Weare committed to your professional development offering variouslearning opportunities mentorship and career advancementpaths. CommunityBuilding: Each employee receives a sponsored domainand WordPress blog to foster community and personalexpression.
research,englishgrammar,html,seo,guides,portfolio development,user experiencetesting,visual content creation,ad-hoc,content design,technicalcontent writing,content creation,content conversion,contentwriting,quality assurance,productresearch,writing
