telesales

2 months ago


Gurugram, India HireBloc Full time
Overview:The Telesalesposition is a crucial role within our organization as it directlycontributes to our companys sales targets and revenue generation.As a telesales representative you will be responsible for reachingout to potential customers via telephone to promote and sell ourproducts or services. Your ability to effectively communicate buildrapport and close sales over the phone will be instrumental indriving the companys success.KeyResponsibilities:
  • Initiate salescalls to potential customers
  • Explain product orservice features to customers
  • Conduct productdemonstrations over the phone
  • Utilize salestechniques to persuade customers to make apurchase
  • Manage and update customer databaseswith sales outcome
  • Meet or exceed sales targetsand goals
  • Handle customer objections and offersolutions
  • Follow up on salesleads
  • Provide excellent customerservice
  • Collaborate with the sales team todevelop strategies
  • Document and update salesactivity and customer information in the CRMsystem
  • Adhere to all company policies andprocedures
  • Stay updated on product knowledgeand sales techniques
  • Contribute to teammeetings and training sessions
  • Ensure customersatisfaction and retention
RequiredQualifications:
  • High school diplomaor equivalent
  • Proven experience in telesales ora similar sales role
  • Demonstrated ability tomeet or exceed sales targets
  • Excellent verbalcommunication skills
  • Strong persuasion andnegotiation skills
  • Ability to work well in ateam environment
  • Proficiency in CRM softwareand MS Office
  • Good understanding of salestechniques and principles
  • Ability to handlerejection and remain resilient
  • Time managementand organizational skills
  • Customeroriented andresultsdriven mindset
  • Adaptability andcoachability
  • Positive and professionalattitude
  • Ability to multitask and prioritizeworkload
  • Willingness to learn and improve salesskills

communication,negotiation,customerservice,time management


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