DBAT:Product Owner

The product owner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperatives

Key Responsibilities

Responsible for the creative execution of the future and existing consumer journeys Implement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers Connect with relevant stakeholders across banks functions like Operations, Risk, compliance etc. to design a best in class digital solution Comprehensively test the digital solution along with critical stakeholders and arrange for a signoff Create campaigns and programs to increase digital adoption by customers Partner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings. Responsible for project execution, including experience design and stakeholder management

Qualifications:

Optimal qualification for success on the job is:

Graduate / Post-Graduate Degree from a recognized institute 2+ years of experience as a digital product manager with a user-centred focus, preferably in a fast paced start-up environment that runs in an agile manner

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

Knowledge about digital product development & life cycle management Customer-centric approach Strong communication, interpersonal and techno functional skill Ability to manage multiple tasks/projects and deadlines simultaneously Ability to work across the organization Ability to work in cross functional teams

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