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Production Associate
2 months ago
About the Role
As a Production Associate you will play an integral role in ensuring the successful delivery of manuscripts for electronic and print production. You will be key in guiding authors through the publication process providing exceptional support throughout. You will collaborate with internal cross-functional teams to share knowledge and develop expertise-building initiatives and projects.
Responsibilities
Copy-editing and preparing manuscripts for electronic and print production ensuring deadlines, style requirements and publication schedules are met
Providing exceptional customer service to authors and guides authors throughout the publication process
Accommodating queries and special request and liaising with editing and print team as needed
Liaising with authors concerning manuscript questions and providing proof corrections and support to editors, press office and marketing team
Managing your workload in accordance with publication deadlines and collaborating with cross-functional teams to deliver projects and initiatives
Participating in skill- and expertise-building initiatives, department learning and programs and online training courses to improve your personal development
Requirements
Exceptional English language proficiency, both written and verbal
Strong English grammar skills and aptitude for proofreading
Experience in a customer-facing role with demonstrated professionalism and hospitality in all customer interactions and communications
Meticulous attention to detail and organizational skills
Ability to spot problems and propose solutions proactively
Ability to balance multiple priorities in a rapidly changing publishing environment
Ability to engage well with others and build professional relationships
Proficiency in the Microsoft Office suite, with the ability to pick up new programs and platforms easily
Ability and willingness to work in a shift schedule from 2PM to 11PM, aligning with the operational needs and collaboration with global teams
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working remotely from home or any other work location
Working flexible hours - flexing the times you work in the day
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer
Comprehensive Health Insurance: Covers you, your immediate family, and parents.
Enhanced Health Insurance Options: Competitive rates negotiated by the company.
Group Life Insurance: Ensuring financial security for your loved ones.
Group Accident Insurance: Extra protection for accidental death and permanent disablement.
Flexible Working Arrangement: Achieve a harmonious work-life balance.
Employee Assistance Program: Access support for personal and work-related challenges.
Medical Screening: Your well-being is a top priority.
Modern Family Benefits: Maternity, paternity, and adoption support.
Long-Service Awards: Recognizing dedication and commitment.
New Baby Gift: Celebrating the joy of parenthood.
Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
Free Transport pick up and drop from the home -office - home (applies in Chennai)
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