Patient Relation Officer for hospital
2 weeks ago
Company Overview
JobStars HR Solutions Pvt Ltd is an impeccable placement platform and HR service provider. With over 18 years of experience in the industry, we have successfully placed more than 25,000 job candidates across various verticals. Our specialized team of professionals works collaboratively to make the job search hassle-free and to meet the hiring needs of our clients in the healthcare industry.
Job Overview
We are seeking a highly skilled and compassionate Patient Relations Officer to join our team at JobStars HR Solutions Pvt Ltd. As a Patient Relations Officer, you will play a vital role in ensuring exceptional patient care and satisfaction. This is a full-time position based in Cochin, Kerala, India.
Qualifications and Skills
- Bachelor's degree in Healthcare Administration or related field
- Minimum of 1-3 years of experience in a similar role, preferably in a hospital setting
- Strong interpersonal and communication skills
- Empathy, compassion, and the ability to handle sensitive situations with professionalism
- Excellent problem-solving and conflict resolution abilities
- Proficiency in medical terminology and knowledge of healthcare processes
- Attention to detail and strong organizational skills
- Ability to multitask and work in a fast-paced environment
- Familiarity with patient billing and insurance procedures
- Knowledge of relevant healthcare guidelines and regulations
Roles and Responsibilities
- Ensure a patient-centric approach by communicating effectively with patients, their families, and healthcare providers
- Address any patient concerns, complaints, or inquiries promptly and professionally
- Collaborate with medical staff and other hospital departments to resolve patient issues and improve the quality of care
- Maintain accurate and confidential patient records
- Coordinate patient appointments, admissions, and discharges
- Assist with patient billing and insurance-related matters
- Serve as a liaison between patients and hospital administration
- Participate in training programs to enhance patient relations skills
- Stay updated with relevant healthcare guidelines and regulations
- Contribute to the overall patient experience and satisfaction
-
Junior Executive
5 months ago
Kochi, Kerala, India MAGJ HOSPITAL Full time**Name of the Position : Junior Executive - Patient Relation** **Qualification : MHA / MSW** **Experience: Min. 1 Year experience required in any Hospital (Freshers can also apply)** **Salary : Best in Industry** Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person
-
Public Relation Officer
5 months ago
Kochi, Kerala, India Craft Hospital Full timeWe are seeking a **Public Relations Officer** (PRO) to join our team at our **Vytilla Kochi office in Kerala**. As a Public Relations Officer (PRO) at Craft Hospital, you will play a crucial role in maintaining and enhancing our hospital's reputation and public image. You will be responsible for developing and implementing strategic communication plans to...
-
Public Relation Officer
5 months ago
Kochi, Kerala, India Craft Hospital Full timeWe are seeking a **Public Relations Officer** (PRO) to join our team at our **Vytilla Kochi office in Kerala**. As a Public Relations Officer (PRO) at Craft Hospital Kochi, you will play a crucial role in maintaining and enhancing our hospital's reputation and public image. You will be responsible for developing and implementing strategic communication...
-
Guest Relation Executive
1 month ago
Kalamassery, Kochi, Kerala, India Ayursiha hospital Full timeThe Guest Relations Officer will be responsible for ensuring a positive experience for patients and visitors at Ayursiha Hospital. This role requires fluency in Arabic to effectively communicate with Arabic-speaking guests and provide assistance with inquiries, concerns, and hospital services. **Key Responsibilities**: - **Guest Interaction**: Greet and...
-
Junior Executive
5 months ago
Kochi, India Silverline Hospital Full timeQualification: Degree / PG in Hospital Management Experience: Minimum 1 year experience in hospital field **Responsibilities**: Experienced in IN Patient Billing ( Billing - IP) any Reputed Hospital, and Financial Counselling also. Experienced in Hospital reception handling and billing. **Salary**: From ₹18,000.00 per month Schedule: - Night shift -...
-
Bangla Patient Relations Executive
5 months ago
Kochi, Kerala, India Mykare Health Full time**About Us**:Mykare Health is a leading healthcare startup building India’s largest affordable and trusted hospital network. We provide innovative solutions that empower patients and healthcare providers to manage health and wellness in a more efficient and accessible manner. **Role Description**: **Key Responsibilities**: - Serve as the primary point of...
-
Patient Coordinator
1 month ago
Kochi, Kerala, India Silverline Hospital Full timeEducation : MSW Experience: 1 Year Experience in Hospital field. Others: - Good communication skill with ability to patient handling. Pay: From ₹18,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person
-
Resident Medical Officer
5 months ago
Kochi, India AKSHAYA HOSPITAL Full timeAkshaya Hospital Position - Medical officer (female) Location - Kadavathara ,Ernakulam Qualification : MBBS Experience - 1 to 10yrs Job description - A Resident Medical Officer (RMO) is a healthcare professional responsible for providing medical care to patients in a hospital setting - They work under the supervision of a senior Gynecologist and are...
-
Medical Records Officer
5 months ago
Kochi, India Sunrise Hospital Full timeMinimum 6 Years of Experience. - Overall supervision of Medical Records activities. - Responsible for standardization of all the formats used in the hospital for patient care - Coordinates the medical audit activities - Reports the deficiency check information to the management and the clinical heads - Informing the statistics and information on notifiable...
-
Front Office Assistant
5 months ago
Kochi, India Metro Mind Hospital Full time**A front office assistant is a person who performs administrative tasks in an office environment**.**Some of the responsibilities of a front office assistant are**, - Scheduling and confirming appointments - Directing incoming calls and welcoming visitors - Handling basic inquiries - Providing administrative support to executives such as making travel...
-
Resident Medical Officer
5 months ago
Kochi, Kerala, India AKSHAYA HOSPITAL Full timeAkshaya Hospital Position - Medical officer (female) Location - Kadavathara ,Ernakulam Qualification : MBBS Experience - 1 to 10yrs Job description - A Resident Medical Officer (RMO) is a healthcare professional responsible for providing medical care to patients in a hospital setting - They work under the supervision of a senior Gynecologist and are...
-
Resident Medical Officer
5 months ago
Kochi, Kerala, India AKSHAYA HOSPITAL Full timeAkshaya Hospital Position - Medical officer (female) Location - Kadavathara ,Ernakulam Qualification : MBBS Experience - 1 to 10yrs Job description - A Resident Medical Officer (RMO) is a healthcare professional responsible for providing medical care to patients in a hospital setting - They work under the supervision of a senior Gynecologist and are...
-
Resident Medical Officer
4 months ago
Kochi, India Gautham Hospital Full timeWANTED RESIDENT MEDICAL OFFICER Designation: RMO Qualification: MBBS Language Required: MALAYALAM SPEAKING OR MALAYALEE They attend all casualty calls. Treat both out-patients and patients coming for admission. They usually treat simple cases by themselves and refer tricky or complicated cases to the same hospital consultant They go for ward rounds...
-
International Patient Relation Executive
4 weeks ago
Kalamassery, Kochi, Kerala, India Kinder Hospital Full time**Qualification**: - Any Degree - Minimum 2 years experience in hospital - Good Communication skill - Willing to work in any shifts. Schedule: - Rotational shift Work Location: In person
-
Patient Affair Executive
5 months ago
Kochi, India Silverline Hospital Full timeDuties: - Greet visitors and provide excellent customer service at the front des - Answer and direct phone calls using multi-line phone systems - Responsible for patient management & happiness - Support the patient from entry to exit through proper communication & guidance. **Skills**: - Strong organizational skills with the ability to prioritize tasks...
-
Administration Officer
5 months ago
Kochi, India Gautham Hospital Full time**organizing and overseeing the health services and daily activities of a hospital or healthcare facility. M**anage staff and budgets, communicate between departments, and ensure adequate patient care amongst other duties. **Salary**: ₹40,000.00 - ₹50,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Kochi, Kerala: Reliably...
-
Medical Secretary
5 months ago
Kochi, India AKSHAYA HOSPITAL Full timeJob Vacancy at Akshaya Hospital -Ernakulum, Kadavathara Position: Medical Secretary (Female) **Requirements**: 1. Fresher’s or previous experience in a hospital is preferable.(0-5yrs) 2. Excellent communication skills, both verbal and written. 3. Proficiency in English, Malayalam, and basic Hindi. 4. Strong organizational and multitasking...
-
Receptionist/administrator
5 months ago
Kochi, Kerala, India Metro Mind Hospital Full time**A front office assistant is a person who performs administrative tasks in an office environment**.**Some of the responsibilities of a front office assistant are**, - Scheduling and confirming appointments - Directing incoming calls and welcoming visitors - Handling basic inquiries - Providing administrative support to executives such as making travel...
-
Patient Assistant
3 weeks ago
Kochi, Kerala, India KAWMA INTERNATIONAL LLP Full timeThe Healthcare Assistant (HCA) supports nursing staff in delivering care and ensuring patient well-being. This role is ideal for individuals with a background in nursing education or related healthcare training. The HCA works under the supervision of registered nurses (RNs) and doctors, assisting with patient care, monitoring, and other healthcare tasks to...
-
Ip Coordinator
1 month ago
Thrikkakara, Kochi, Kerala, India B&B MEMORIAL HOSPITAL Full time**IP Coordinator** Job description: - Assist patients with problems associated with hospital registration and admission - Provide patients and families with information on hospital services, procedures and protocols - Respond to patient inquiries regarding physicians and services - consultation with staff, physicians and management - Reporting of patient...