ServiceNow ITSM Integrations

2 months ago


Bengaluru, India APN Consulting Full time
Title: ServiceNow ITSM Integrations
Remote
6-12 + Months Contract

We seek a skilled and experienced ServiceNow ITSM Integration professional to join our team. The ideal candidate will have a strong background in the ServiceNow platform and possess expertise in designing and implementing IT Service Management (ITSM) integrations.

Responsibilities:
  • Collaborate with cross-functional teams to understand business requirements and design integration solutions within the ServiceNow platform.
  • Develop and implement ServiceNow ITSM integrations with various third-party systems and tools.
  • Customize and configure ServiceNow modules to ensure seamless integration with existing workflows.
  • Troubleshoot and resolve integration issues, working closely with technical teams and stakeholders.
  • Stay updated on the latest ServiceNow features and industry best practices related to ITSM integration.
  • Provide documentation and training to support end-users and fellow team members.

Qualifications:
  • Proven experience as a ServiceNow developer with a focus on ITSM integration.
  • In-depth knowledge of ServiceNow platform architecture and components.
  • Strong proficiency in scripting languages such as JavaScript, Glide Script, and AngularJS.
  • Experience working with REST and SOAP web services for integration purposes.
  • Familiarity with ITIL processes and best practices.
  • Excellent problem-solving and communication skills.
  • ServiceNow Certified Implementation Specialist (CIS) certification is a plus.



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