Showroom Executive Retail

3 weeks ago

Hyderabad, India Snaphunt Full time

The Offer

  • Work alongside & learn from best in class talent
  • Join a market leader within Retail
  • Attractive Salary & Benefits

The Job

Role Overview:

The Showroom Sales Executive will be responsible for delivering exceptional customer service and promoting luxury home interior products in a showroom setting. As the face of the brand, the executive will interact with high-end clients, providing personalized product recommendations, and assisting with purchases. The role demands an understanding of luxury interiors, product features, and design trends to effectively engage with clients.


Key Responsibilities:

  • 1. Customer Engagement & Sales:
  • Greet customers upon arrival and guide them through the showroom with a warm, professional, and personalized approach.
  • Understand customer preferences and requirements to offer tailored product recommendations.
  • Educate clients on product features, materials, craftsmanship, and design options.
  • Develop and maintain strong relationships with existing and potential clients.
  • Upsell and cross-sell luxury home interior products based on client needs and preferences.
  • Assist clients in making informed decisions about furniture, décor, and interior solutions.
  • Achieve monthly and annual sales targets, ensuring customer satisfaction is maintained throughout the purchasing process.
  • 2. Product Knowledge:
  • Stay up-to-date with the latest trends in luxury interiors, product lines, and home décor.
  • Provide in-depth product knowledge, including the unique features and benefits of luxury items such as furniture, lighting, textiles, and accessories.
  • Collaborate with the product team to understand new product arrivals and design innovations.
  • 3. Customer Service:
  • Provide exceptional post-sales service, including product delivery coordination, resolving client queries, and handling complaints promptly.
  • Ensure all client requests, including custom orders, are managed effectively and efficiently.
  • Follow up with clients after purchase to ensure satisfaction and encourage repeat business.
  • 4. Visual Merchandising:
  • Maintain an immaculate showroom appearance by organizing displays and ensuring products are presented in a visually appealing manner.
  • Collaborate with the visual merchandising team to ensure the showroom layout aligns with current promotions, trends, and collections.
  • 5. Administrative Duties:
  • Maintain accurate records of sales, client interactions, and stock levels.
  • Process sales orders and transactions using the POS system.
  • Coordinate with the inventory team to ensure stock availability and timely deliveries.
  • Handle client inquiries via phone, email, and in person in a professional manner.
  • 6. Collaboration & Teamwork:
  • Work closely with the showroom team to achieve collective sales goals and deliver a high level of customer satisfaction.
  • Attend team meetings and contribute ideas for sales strategies and showroom improvements.
  • 7. Brand Representation:
  • Represent the luxury brand with a polished, professional appearance and demeanor.
  • Promote the brand's values and vision to clients, ensuring that each interaction reflects the company’s reputation for quality and exclusivity.
  • Attend product launches, events, or exhibitions to stay informed on industry trends and showcase the brand.

The Profile

  • Key Qualifications & Skills:
  • Experience:
  • Minimum of 2-3 years of experience in a sales role, preferably in a luxury retail or high-end home interior environment.
  • Prior experience in interior design or furniture sales is highly desirable.
  • Strong understanding of high-end interior products and design principles.
  • Skills:
  • Excellent communication and interpersonal skills.
  • Strong selling skills with the ability to build relationships and influence purchasing decisions.
  • Passion for luxury home décor and interiors.
  • Proficiency in using point-of-sale (POS) systems, CRM software, and basic office tools (e.g., Microsoft Office Suite).
  • Ability to work under pressure and meet sales targets.
  • Attention to detail and a keen eye for design aesthetics.
  • Strong organizational and multitasking abilities.
  • Education:
  • A high school diploma or equivalent; a degree or certification in Interior Design, Sales, or related fields is a plus.
  • Personal Attributes:
  • Strong personal presentation with a professional, stylish appearance.(Presentable to meet High Maintenance Clients.
  • Highly motivated, enthusiastic, and proactive.
  • Ability to handle demanding clients and challenging situations with tact and diplomacy.
  • A passion for luxury products, design, and delivering outstanding customer experiences.

The Employer

Our client is a premier company in the Luxury home decor Interior , Designer ,Stone Cladding ,etc., known for our commitment to innovation, quality, and customer satisfaction.

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