Treasury Service

3 months ago

Mumbai, India JPMorgan Chase & Co. Full time

Treasury Services (TS) Billing Operations  supports the end to end billing process for the Global business units within CIB Banking, Markets and Investor Services. Primary functions include account and product setup, customer master data maintenance primarily related to pricing/rates, validation of data inputs into the core billing applications, invoice production, application, validation & delivery.

Job Summary:

This candidate should understand billing processing including payment processes, new account setup and general account maintenance for Treasury Services Billing Operations. 

The candidate is expected to learn the various types of system maintenance done by billing. Be able to assist in delivering current production processing; while also assist in designing and implementing Robotic Process Automation (RPA) solutions using UI Path and/or Alteryx. They will apply and post payments received from clients, generate and complete daily/weekly/monthly reports. Other responsibilities and requirements are as follows:

Job Responsibilities:

Learn the various systems used, processes performed, and reports completed by the Payments team. Partner with Reconciliation and Finance teams ensuring all clearing standards are upheld within SLAs.  Learn the various types of research tools (outstanding debt, bank account guide), used by the team. Management of all payment-related material and processes within SLA and manage accuracy regardless of input point, including monitoring and resolution of overpayments. Research and resolve out of balance conditions in Payment-in-Process (PIP), General Ledger (G/L) and Nostro accounts owned by TS Billing Operations. Process customized reports as necessary. Process with accuracy, care and precision and aim for "zero defects" or no mistakes in work processed. Assist with design, testing, and project plans for all new automation efforts and process improvement initiatives. Escalate issues timely to management.

Required Qualifications, Skills and Capabilities:

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.  Understanding of Robotic Process Automation (RPA) or Intelligent Solutions: UI Path and/or Alteryx. Ability to understand billing or accounting processes and associated details.  Strong written and verbal communication skills. Able to prioritize work and multi-task without making errors.  Demonstrates analytical and problem solving abilities while possessing a mindset of accuracy and attention to detail.  Ability to perform detailed research, resolve issues, close them out and follow up with the impacted partner about how the matter was resolved or outcome of research.  Works collaboratively, shares information and effectively communicates with team members, departmental management and partners in Technology, Sales, Service and Finance.

Preferred Qualifications, Skills and Capabilities::

Previous internship or project experience in RPA or automation. Billing Operations and TS Operations experience is a plus.  Accounting, G/L, SAP system and payment processing knowledge is a plus.

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