Technology Specialist

2 weeks ago

Navi Mumbai, India Orange Business Services Full time

about the role

Ensure High availability of customers’ IT Infrastructure
Perform Incident, Problem & Change Management using assigned Tools
Ensure compliance to agreed SOW’s
Handle Technical Escalations received from Customer
Understand and follow SOP’s ensuring compliance to Service Level Agreements (SLA)
Troubleshoot High Severity incidents & Provide RCA
Take initiatives in learning new Technologies & Tools
Co-ordination with customer on Incident resolutions & closure
Ensure High Availablity of Email Security Tools & Service Delivery Infrastructure
Assist in MIS & Dashboards
Document technical procedures and work instructions


about you

This is a customer-facing role and is ideal for an excellent communicator with a positive outlook and having customer service mindset. You should be ready to work in customer time zone and during off business hours to manage operations.

Manage and configure the Carbon Black App Control server based on organizational requirements
Create policies to control enforcement levels and agent functionality
Implement rules to support the organization’s security posture
Use the Carbon Black App Control tools to understand agent and server data
Oversee the day-to-day operations of our email systems, ensuring their availability, performance, and security.
Administer email user accounts, including creating, modifying, and deleting accounts as needed.
Monitor and troubleshoot email issues, responding to user inquiries and resolving problems promptly.
Excellent Hands-On Experience in Installation,configuration & Troubleshooting of Operating Systems,End Point installation Administration
Knowledge & Exposure on Cloud concepts
Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, Patch Management .
Implement and maintain email security measures, including spam filters, firewalls, and encryption protocols.

In depth knowledge of Messaging applications of OEM and Linux & Windows OS.

Rich experience in administration, maintenance on Messaging, Applications database and all related servicesRegularly backup and restore email data to safeguard against data loss and ensure business continuity.

MCSE / MCSA / MCP certification for Windows
Certified ITILv3 Foundation – Preferred
VMware Carbon Black Cloud Professional
VMware Carbon Black EDR Advanced Analyst preferred
Proof Point Email Security Specialist


additional information

Benefits - At Orange, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. You will be working in a team of cross-functional experts who are working on continuously evolving and challenging technologies.

Life at Orange - At Orange Business Services you are not just joining a tech company, you're joining a worldwide team united to serve our BtoB customers wherever they are on the globe. Our teams are ready to welcome you and help you make a difference and change the world to build a better, digital and more human place. You will have the opportunity to grow & develop with the latest technologies at your fingertips. With us you will really make a difference.


contract

Regular

  • Technology Specialist

    17 hours ago

    Navi Mumbai, Maharashtra, India Orange Business Services Full time

    about the roleEnsure High availability of customers' IT InfrastructurePerform Incident, Problem & Change Management using assigned ToolsEnsure compliance to agreed SOW'sHandle Technical Escalations received from CustomerUnderstand and follow SOP's ensuring compliance to Service Level Agreements (SLA)Troubleshoot High Severity incidents & Provide RCATake...

  • Technology Specialist

    2 weeks ago

    Navi Mumbai, India Orange Business Services Full time

    about the roleEnsure High availability of customers’ IT InfrastructurePerform Incident, Problem & Change Management using assigned ToolsEnsure compliance to agreed SOW’sHandle Technical Escalations received from CustomerUnderstand and follow SOP’s ensuring compliance to Service Level Agreements (SLA)Troubleshoot High Severity incidents & Provide...

  • Technology Specialist

    1 day ago

    Navi Mumbai, Maharashtra, India Orange Business Services Full time

    about the role Ensure High availability of customers' IT InfrastructurePerform Incident, Problem & Change Management using assigned ToolsEnsure compliance to agreed SOW'sHandle Technical Escalations received from CustomerUnderstand and follow SOP's ensuring compliance to Service Level Agreements (SLA)Troubleshoot High Severity incidents & Provide...

  • Technology Specialist

    2 weeks ago

    navi mumbai, India Orange Business Services Full time

    about the role Ensure High availability of customers’ IT InfrastructurePerform Incident, Problem & Change Management using assigned ToolsEnsure compliance to agreed SOW’sHandle Technical Escalations received from CustomerUnderstand and follow SOP’s ensuring compliance to Service Level Agreements (SLA)Troubleshoot High Severity incidents &...

  • Technology Transfer Specialist

    1 month ago

    mumbai, India Fibre52 Full time

    Be at the forefront of Fibre52's efforts in India, as we work with brands and manufacturers to bring a better cotton fiber to the world. Fibre52's patented prepare for dye process and chemistry is helping reduce the time, water and energy needed to prepare cotton-rich fabrics.ResponsibilitiesThis job is a full-time position serving as “Technology Transfer...

  • Technology Specialist

    2 months ago

    Mumbai, India Orange Business Services Full time

    about the roleEnsure High availability of customers’ IT InfrastructurePerform Incident, Problem & Change Management using assigned ToolsEnsure compliance to agreed SOW’sHandle Technical Escalations received from CustomerUnderstand and follow SOP’s ensuring compliance to Service Level Agreements (SLA)Troubleshoot High Severity incidents & Provide...

  • Technology Transfer Specialist

    1 month ago

    Mumbai, India Fibre52 Full time

    Be at the forefront of Fibre52's efforts in India, as we work with brands and manufacturers to bring a better cotton fiber to the world. Fibre52's patented prepare for dye process and chemistry is helping reduce the time, water and energy needed to prepare cotton-rich fabrics.ResponsibilitiesThis job is a full-time position serving as “Technology Transfer...

  • Technology Transfer Specialist

    1 month ago

    Mumbai, India Fibre52 Full time

    Be at the forefront of Fibre52's efforts in India, as we work with brands and manufacturers to bring a better cotton fiber to the world. Fibre52's patented prepare for dye process and chemistry is helping reduce the time, water and energy needed to prepare cotton-rich fabrics. Responsibilities This job is a full-time position serving as “Technology...

  • AML - Technology Delivery Lead

    13 hours ago

    Navi Mumbai, India IDFC FIRST Bank Full time

    Role – AML –Technology Delivery LeadFunction/Department –Information TechnologyJob Purpose :We are actively seeking an experienced AML Technology Lead to join our team. In this pivotal role, you will be responsible for designing, implementing, and maintaining robust AML technology solutions.Primary Responsibilities:Skills:Proficiency in AML software...

  • Technology Specialist

    2 months ago

    Mumbai, India Orange Business Services Full time

    about the role Ensure High availability of customers’ IT Infrastructure Perform Incident, Problem & Change Management using assigned Tools Ensure compliance to agreed SOW’s Handle Technical Escalations received from Customer Understand and follow SOP’s ensuring compliance to Service Level Agreements (SLA) Troubleshoot High Severity incidents &...

  • Technology Specialist

    2 months ago

    mumbai, India Orange Business Services Full time

    about the role Ensure High availability of customers’ IT InfrastructurePerform Incident, Problem & Change Management using assigned ToolsEnsure compliance to agreed SOW’sHandle Technical Escalations received from CustomerUnderstand and follow SOP’s ensuring compliance to Service Level Agreements (SLA)Troubleshoot High Severity incidents &...

  • Presales Specialist

    17 hours ago

    Mumbai, Maharashtra, India Novac Technology Solutions Full time

    NOVAC is a digital transformation and cloud solutions company with strong technology and domain expertise in Financial Services, Insurance Services, Retail Solutions and Digital Learning. Novac is judged among the Top 25 Best places to work for by Great place to Work for Institute and Economic Times.visit us Location:Mumbai, Hyderabad, Delhi NCR (Noida,...

  • Business Development Specialist

    23 hours ago

    Mumbai, Maharashtra, India Novac Technology Solutions Full time

    Join the Team at NOVAC!Are you ready to be part of a cutting-edge digital transformation and cloud solutions company? NOVAC is leading the way in Financial Services, Insurance Services, Retail Solutions, and Digital Learning, and now is your chance to join this innovative team.Company Background:NOVAC is proud to be recognized as one of the Top 25 Best...

  • AML - Technology Delivery Lead

    7 days ago

    Navi Mumbai, India IDFC FIRST Bank Full time

    Role – AML –  Technology Delivery Lead Function/Department –  Information Technology Job Purpose :  We are actively seeking an experienced AML Technology Lead to join our team. In this pivotal role, you will be responsible for designing, implementing, and maintaining robust AML technology solutions.  Primary Responsibilities: Skills:...

  • Presales Specialist

    22 hours ago

    Mumbai, Maharashtra, India Novac Technology Solutions Full time

    NOVAC is a digital transformation and cloud solutions company with strong technology and domain expertise in Financial Services, Insurance Services, Retail Solutions and Digital Learning. Novac is judged among the Top 25 Best places to work for by Great place to Work for Institute and Economic Times. visit us Work Location: Mumbai, Hyderabad, Delhi NCR...

  • Specialist, Technology Audit

    2 months ago

    Mumbai, India DBS Bank Full time

    Specialist, Technology Audit-(WD55119)Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our...

  • AML - Technology Delivery Lead

    2 days ago

    navi mumbai, India IDFC FIRST Bank Full time

    Role – AML – Technology Delivery Lead Function/Department – Information Technology Job Purpose : We are actively seeking an experienced AML Technology Lead to join our team. In this pivotal role, you will be responsible for designing, implementing, and maintaining robust AML technology solutions. Primary Responsibilities: Skills: Proficiency...

  • AML - Technology Delivery Lead

    3 days ago

    Navi Mumbai, India IDFC FIRST Bank Full time

    Role – AML – Technology Delivery LeadFunction/Department – Information Technology Job Purpose : We are actively seeking an experienced AML Technology Lead to join our team. In this pivotal role, you will be responsible for designing, implementing, and maintaining robust AML technology solutions. Primary Responsibilities:Skills: Proficiency in AML...

  • Implementation Specialist

    24 hours ago

    Navi Mumbai, Maharashtra, India team management services Full time

    Our clients : Headquartered in New York, the company has offices in London, Milan, Mumbai, Hong Kong, Melbourne and Beijing. Most of the company's 300+ staff are highly skilled software development engineers and professional services consultants. Their customers are market leading investment banks, broker dealers, asset managers, and custodians including...

  • Specialist, Technology Audit

    2 weeks ago

    mumbai, India DBS Bank Full time

    Specialist, Technology Audit-(WD55119) Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our...