International Voice process

2 months ago

Sahibzada Ajit Singh Nagar, India QMBITZ Full time

At QM Bitz, we are dedicated to providing cutting-edge technology solutions to companies in the high-tech industry. Our team of experts specializes in Transportation, Logistics, Supply Chain and Storage

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You possess a Degree/Diploma in any field.
  • Fresher's are also welccome
  • You have strong communication and interpersonal skills and a proven track record in building relationships with senior level stakeholders.
  • You have working knowledge of communication, BPO experience and Negotiation skills
  • You are highly goal driven and work well in fast paced environments
  • You are a strong team player who can manage multiple stakeholders
  • You possess strong analytical skills and are comfortable dealing with numerical data

What's on Offer?

  • Leadership Role
  • Attractive salary & benefits
  • Great work environment

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