AR Callers

4 weeks ago


Noida, India Pacific BPO Full time
Job description


  • Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
  • To prioritize the pending claims for calling from the aging basket.
  • Should be able to convince the claims company (payers) for payment of their outstanding claims.
  • To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
  • To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
  • Escalate difficult collection situations to management in a timely manner.
  • Review provider claims that have not been paid by insurance companies.
  • Handling patients billing queries and updating their account information.
  • Post cash and write off the contractual adjustments accordingly while working on the accounts.
  • Meeting daily/weekly and monthly targets set for an individual.





Desired Candidate Profile

  • Should be willing to work in US Shift.
  • Experience in Healthcare Revenue Cycle Management process.
  • Strong written and verbal communication skills.
  • Good computer skills including Microsoft Office suite.
  • Ability to prioritize and manage work queue.
  • Ability to work independently as well as in a team environment.
  • Strong analytical and problem-solving skills.
  • Good typing skills with a speed of min 30-35 words /min.


Perks and Benefits

Perks and Benefits

5 Days Working

Transport Facility

Meal Facility

Health Insurance

Internet reimbursement

Provident Fund

Gratuity

Travel Allowance

Incentives

Medical Insurance


Interested candidates share their CV on chitra.vashisht@pacificbpo.com


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