Process Trainer

3 weeks ago


Sahibzada Ajit Singh Nagar, India Saicooper Hr Extension Pvt. Ltd. Full time

Responsibility

Flipkart Process

Domestic Experience .

Conducting NHT Batches for the process .

Auditing Calls

Conducting Training Session

Prepare training Material as per the process .

Publishing Report On daily Basis .

Prepare mis report as per the training .

Following with client related process to new updates .

Supervision and supporting agents Through OJT .

Conducting soft skill and customer service session during batches to ensure good call quality .


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