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Process Lead

5 months ago

Bangalore, India LabCorp Full time

Essential Job Duties:
 Follow applicable departmental standard operating procedures and work intructions
 Complete required trainings according to required timelines.
 Manage day-to-day tasks ensuring quality and productivity.
 Create and modify clinical investigator manuals, requisitions and other relevant materials according to SOW requirements to provide on-time, quality project related documentation
 Provide administrative and technical support to internal departments as needed.
 Ensure that assigned project related documents are completed in a timely manner.
 Work effectively with internal departments to ensure delivery of appropriate
documentation
 Perform QC reviews of related department specific documents wherever applicable in the
process. Also Peer QC review when required
 Ensure timely escalation and issue resolution
 Perform investigations independently on reported quality events and able to perform Root cause analysis and write CAPA statements
 Timely documentation of operational metrics and providing data on the same as per management request
 Perform Metrics trend analysis for the team and provide inputs on performance improvement as applicable
 Ability to mentor, coach and train junior members of the department.
 Proactively identifies opportunities for process improvements. Leads the process improvement opportunities and manages the implementation of associated revised processes and procedures.
 Reviews and makes changes to department controlled documents
 Acts as the departmental liaison for other departments
 Support supervisor in managing operations of the team
 Other duties as assigned by management

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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