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Manager Engineering
2 months ago
Role - Manager Engineering
Department - Engineering
Reporting to - Director of Engineering
AREAS OF
RESPONSIBILITY
Participates
in the development and implementation of business strategies for the hotel
which are aligned with Radisson’s overall mission, vision values and strategies
§ Develops and
implements strategies for achieving department goals
§ Monitors
status regularly and adjusts strategies and programs as appropriate
Directs the
operation of the Engineering Department
§ Develops plan
for completing routine maintenance and renovations; coordinates work with hotel
department managers
§ Identifies and
selects vendors as appropriate
§ Creates a safe
environment for guests and employees by ensuring that the hotel is maintained
in accordance with safety standards
§ Serves as
project manager for hotel renovations; coordinates project status with
corporate technical services, architects, licensing agencies, contractors and
hotel management
§ Evaluates
forecasted business and projects and schedules staff accordingly
§ Ensures hotel
adheres to all regulatory and safety standards by meeting with government and
insurance inspectors and taking corrective actions as needed
§ Keeps all
mechanical, electrical and structural blue prints up to date
§ Ensures that
staff is up to date on certifications and training necessary to maintain
operating systems
§ Prepares
engineering budget; monitors actual versus budgeted expenses and takes
corrective actions when necessary
Develops and
implements strategies and practices which support employee engagement
§ Recruits and
selects qualified candidates
§ Provides
employees with the orientation and training needed to understand expectations
and perform job responsibilities
§ Communicates
performance expectations and provides employees with on-going feedback
§ Provides
employees with coaching and counseling as needed to achieve performance
objectives and reach their fullest potential
Creates 100%
guest satisfaction by providing the Yes I Can experience through performance
that demonstrates the standards of genuine hospitality and exceeding guest
expectations.
§ Provides
employees with the training and resources they need to maximize employee
engagement and deliver Yes I Can service and teamwork
§ Communicates
and reinforces the vision for Yes I Can service to employees
§ Ensures that
employees provide Yes I Can genuine hospitality and teamwork on an ongoing
basis
§ Provides Yes I
Can genuine hospitality and teamwork on an ongoing basis
§ Seeks
opportunities to improve the customer experience by seeking customer feedback
and reviewing management reports and developing strategies to improve
department and hotel services
§ Provides
employees with the tools, training and environment they need to deliver Yes I
Can service and teamwork
Adheres to
hotel policies and procedures
§ Attends work
on time and as scheduled
§ Follows hotel
grooming, hygiene and dress standards
§ Minimize
safety hazards by following all safety rules and procedures
§ Refrain from
personal conversations with other staff at the main entrance
§ Keeps
immediate manager promptly and fully informed of all problems or unusual
matters of significance
§ Performs all
duties and responsibilities in a timely and efficient manner in accordance with
established company policies and procedures to achieve the overall objectives
of this position
§ Maintains a
favourable working relationship with all other company employees to foster and
promote co-operative and harmonious working climate
§ At all time
projects a favourable image of the Brand to the public
REQUIREMENTS
§ Minimum of 8-10 years work experience in the hotel industry in Engineering
§ Minimum 3-4 years managerial experience preferred
§ Bachelor’s
degree in Electricals is preferred
§ Able to resolve
conflicts guests, supervisor and employee
§ Able to
collaborate effectively with other hotel employees and managers to ensure
teamwork
§ Advance
knowledge of building management and engineering
§ Excellent
organizational skills
§ General
understanding of insurance requirements
§ Good oral and
written communication skills
§ Experience
working in a union environment
§ Working
knowledge of electrical, plumbing, HVAC, refrigeration and life safety
operating systems