Yoga Studio Manager

3 weeks ago

Mumbai, India Seven Billion Breaths Pvt Ltd Full time

You will be called: Front Desk Manager (FDM) Name of the Team: Operations Reporting To: Studio Manager Incumbent shall be responsible for Drive Sales by Guiding Clients on Programs & Responsible For: Packages, Managing Walk-In Clients; Handling Client Queries On-Call & In-Person; Maintain Client Records; and Provide highest level of Client Service Where is the Job? Mumbai How We Pay: As Per Company Standards ▪ Welcome all Clients according to the Client Service standards What will you Help us ▪ Answer all calls, promptly, and courteously With? ▪ Handle Client Queries On-Call & In-Person ▪ Check Customers into class/workshop/etc. in person & through software system ▪ Drive Sales by Assisting Clients, guiding them through our programs and answering their questions (or find the answers to questions if not known) ▪ Be knowledgeable about products, programs, and pricing and actively promote and sell to all Client Walk-Ins ▪ Ensure all Clients complete all paperwork/forms as appropriate ▪ Maintain all Client Attendance Records and Walk-In Records ▪ Any such work as may be designated by the Reporting Head We Need: ▪ Minimum 2 Years to 5 Years Experience ▪ Experience working in a customer service role ▪ Experience working in Hospitality, yoga, fitness, and/or health industry a plus1

We Do Post Employment Offer Check: ▪ Background Check on Employment

What we will help you with? ▪ A fast-growing Start-up with Excellent Growth Opportunities ▪ Be a part of one of the Happiest Cultures ▪ Gain way more responsibility than you'll find anywhere else ▪ Be part of a young and growing team that's great to work with

Career Opportunities: Chief Operating Officer VP Operations AVP Operations Zonal Manager Operations Studio Manager

Requirements

Qualifications ▪ Any Graduate ▪ Hospitality/Health & Wellness Background Shall be Highly Preferred

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