Salesforce Admin

2 weeks ago

Sany, India Randstad India Full time
Job Description : We are looking for a SALES PLATFORMS SPECIALISTto join our team specializing in User Experience withinsales tools.

  • Providing resolution ofroutine support issues and escalating recurring questions andsupport issues to the Sales Platform Leader for futureaction.
  • Liaise with other senior managers formore advanced user support and/or troubleshooting.
  • Provide regular updates to the UX team on user feedbackto specific sales platform features or functions issues and/orneeds for additional training and shares ideas for continuallyimproving business and support processes.
  • Implement minor enhancements on sales platforms monthlybased on user feedback.
  • Utilize and improveupon functional excellence practices and Global Sales Enablementtools.
  • Collaborate with Global SalesEnablement teams to increase tool adoption and to promoteenhancements.

Bachelors Degree in Business IT or related field orequivalent experience required

  • Minimum of 3 years of relevant work experience
  • Experience in Salesforce or equivalent Salestools
  • Familiarity with MS Office PowerBI
  • Experience working in a sales organization(sales representative sales support) preferred.
  • Experience working in customer service or supportpreferred.

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