Housekeeping Manager

3 weeks ago


Jaipur, India Accor Full time

Company Description

Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.


Job Description
Compiling Standard Operating Procedures for all areas of responsibility and ensuring that they are periodically updated Ensure that all auditing and reporting standards are communicated to and complied with by personnel Ensure that guests benefit from a flawless cleaning product and that the services offered by housekeeping staff are provided in a timely manner Ensure that all quality standards are adhered to and that policies and procedures are consistently implemented Conduct quality control audits in all areas of the hotel under its responsibility and share the results with the team, including superiors. Work with the hotel's Technical Department to keep areas to the highest standards and help plan periodic property maintenance followed by spring cleaning. Coordinate the department's activities with other departments to facilitate and increase communication and guest satisfaction level Conduct monthly staff meetings and daily briefings with operational managers Manage all external contractors related to their department by ensuring they comply with all hotel policies To ensure that staff cadres are produced in accordance with business requirements Supervise laundry and uniform, floral and decoration service operations Perform related tasks and assigned special projects, including task management
Qualifications

At least 2 years’ experience in a similar position

Degree in Hotel Management


Additional Information
Oral and written fluency in English
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