Network Engineer
1 month ago
L2 Engineer Network Security Engineer. This position is responsible for the day-to-day Service/Troubleshooting activity of multivendor network devices.
He should possess strong technical and subject matter expertise in at least four or more of the following network specialties:
Router/Switch/Firewall: Cisco, Juniper, Aruba, Fortinet
Core Accountabilities
As a Network Security Engineer, you will provide overall enterprise-level network-based infrastructure systems, operations and maintenance, and management across multiple sites.
Good understanding of Firewall (at least any two ASA/Check Point/Palo Alto/FortiGate etc.) and experience in handling security concepts (Rule ADD/ Modify Delete, Nat, Faulty Firewall replacement, High Availability setup, packet capture, log analysis, etc.) using CMD line and CSM/Smart console, etc.
Complete knowledge of troubleshooting and resolving cisco products.
Troubleshoot and fix high-priority issues related to Firewall, Troubleshoot LAN, WAN, and WLAN issues is added advantage
Work with the HW Vendors/TAC for the SW/HW-related issues and provide the fix.
Involve in change management process for HW replacement/ IOS upgrade/ Config change etc.
Knowledge and experience in Incident, Change, Problem, Service Request, and Configuration Management Processes
Monitor the queue and maintain regular updates on the Tickets as per the agreed timeline, providing a detailed closure summary on the tickets. Detailed Root cause summary to be documented for the Problem tickets.
Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity.
Upskilling technical knowledge by learning new Technology and doing relevant technical certifications.
- Information Technology & Services
Full-time
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