Manager - Retail Store Operations

6 months ago

Chennai, India Vodafone Idea Limited Full time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Store Manager

Job Level/ Designation

M1

Function / Department

Retail

Location

ERODE

Job Purpose

Drive customer delight in every walk-in and Overall responsibility for activities at a store - spanning customer service, store-level sales and revenue targets across all products (voice – post-paid/ prepaid, data etc.) Execute marketing promotions, display and store experience schemes Comply to all HSW guidelines and impart knowledge about HSW

Key Result Areas/Accountabilities

Sales

Achieve TNPS & EQ. Deliver revenue targets for the store Increase revenue per footfall by aiding customers’ purchase decisions Driving sales of all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a store Ensure and monitor quality of acquisition through the store

RoI

Achieve profitability (Return on investment) targets for the store Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

Customer Service

Manage higher retention and achieve customer satisfaction for walk-in customers

Store Management

Ensure adherence to store processes in terms of documentation and systems Ensure infrastructure / store upkeep Maintain availability of stock at the store while adhering to norms Ensure appropriate product placement & displays at store

Core Competencies, Knowledge, Experience

Good communication skills

Awareness on technology advancements & new digital product knowledge

Continuous Learning & Empowering Talent

Building Team Commitment

Leads Decision Making & Delivering Results

Products, Services and Technology Knowledge - Consumer

Sales Planning and Forecasting

Problem Solving

Must have technical / professional qualifications

• Essential : Graduation - Regular

• Desired : post - graduation in business management/MBA

• work ex: 1 - 4 years

• Experience of retail store and customer relationship management

• Revenue Target achievement and cost management.

Vodafone Idea Limited  (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

  • Retail Store Supervisor

    1 month ago

    Chennai, Tamil Nadu, India Naidu Hall Family Store Full time

    **Roles and Responsibilities** - Overseeing salespeople, cashiers, shelf stockers, and other employees. - Managing finances and preparing an annual budget. - Keeping records of expenditure, sales figures, and employee performance. - Evaluating the supply and availability of stocks, and profit-margins. - Implementing measures to avoid stock damages, theft,...

  • Retail Store Supervisor

    7 months ago

    Chennai, Tamil Nadu, India Naidu Hall Family Store Full time

    **Roles and Responsibilities** - Overseeing salespeople, cashiers, shelf stockers, and other employees. - Managing finances and preparing an annual budget. - Keeping records of expenditure, sales figures, and employee performance. - Evaluating the supply and availability of stocks, and profit-margins. - Implementing measures to avoid stock damages, theft,...

  • Retail Store Operations Director

    4 hours ago

    Chennai, Tamil Nadu, India Prometheus Consulting Services. Full time

    Job DescriptionWe are seeking an experienced Retail Store Operations Director to lead our team in Chennai, India. As a key member of our management team, you will be responsible for overseeing the operations and performance of our stores, ensuring they operate efficiently, meet sales goals, and provide an exceptional shopping experience for our customers.The...

  • Retail Store Assistant

    3 weeks ago

    Chennai, Tamil Nadu, India Brown Tree Retail Pvt Ltd Full time

    **Company : Brown Tree Retail Pvt Ltd** **About Us: - ** Brown tree is the retail chain stores spread throughout the chennai, it is not a general food and beverages stores but hi-end super market with imported and Indian food products, more than 180 employees working with us, browntree is also a part of platforms like amazon.in, hence we are looking to...

  • Retail Store Sales Manager

    4 hours ago

    Chennai, India SILAII Full time

    Job description:Join SILAII as a Retail Store Sales Manager for the Coimbatore StoreAbout Us:SILAII is India’s leading premium sculpture brand. We specialise in creating fine-crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship and make grand sculptures accessible for personal collections...

  • Retail Store Operations Manager

    7 days ago

    Chennai, Tamil Nadu, India Jaipur Rugs Full time

    Company Overview:Jaipur Rugs is a social enterprise that connects rural craftsmanship with global markets through its luxurious handmade carpets. As a family-run business, it offers an exclusive range of hand-knotted and hand-woven rugs made using 2500 years old traditional art forms.The company has a unique business model that provides livelihood to...

  • Luxury Retail Store Lead

    4 hours ago

    Chennai, Tamil Nadu, India Artifex HR Private Limited Full time

    Job Overview:We are seeking a highly experienced Luxury Retail Store Lead to join our esteemed team at Artifex HR Private Limited in Chennai.As a Luxury Retail Store Lead, you will be responsible for driving sales growth, leading a high-performing team, and ensuring exceptional customer service standards are met.The ideal candidate will have a proven track...

  • Retail Innovation Manager

    1 month ago

    Chennai, India People First Consultants Pvt Ltd Full time

    We are looking for a Retail Innovation Manager for one of the leading MNCs. Location : Chennai , Bangalore. Job Description :- Job Summary: We are looking for a forward-thinking, Innovation Manager to join our Retail vertical.- The ideal candidate will have a strong background in the retail industry, a passion for innovation, and the ability to lead...

  • SILAII | Retail Store Sales Manager

    6 hours ago

    chennai, India SILAII Full time

    Job description:Join SILAII as a Retail Store Sales Manager for the Coimbatore StoreAbout Us:SILAII is India’s leading premium sculpture brand. We specialise in creating fine-crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship and make grand sculptures accessible for personal collections...

  • Retail Store Manager

    3 months ago

    chennai, India Jaipur Rugs Full time

    Organization Description: Jaipur Rugs is a social enterprise that connects rural craftsmanship with global markets through its luxurious handmade carpets. It is a family-run business that offers an exclusive range of hand-knotted and hand-woven rugs made using 2500 years old traditional art forms. The founder, Mr. Nand Kishore Chaudhary created a unique...

  • Store manager

    4 weeks ago

    Chennai, India Hamster London Full time

    Company Description Our Brand name is Hamster London , we have multiple retail stores in India. We are into bags , clothing and footwear.Role DescriptionThis is a full-time on-site role for a Store Manager at Hamster London in Chennai. The Store Manager will be responsible for overseeing the day-to-day operations, managing staff, ensuring customer...

  • Store Manager

    3 weeks ago

    Chennai, India Hamster London Full time

    Company Description Our Brand name is Hamster London , we have multiple retail stores in India . We are into bags , clothing and footwear .Role DescriptionThis is a full-time on-site role for a Store Manager at Hamster London in Chennai. The Store Manager will be responsible for overseeing the day-to-day operations, managing staff, ensuring customer...

  • Retail Store Sales Executive

    4 weeks ago

    Chennai, India SILAII Full time

    Join SILAII as a Retail Store Sales ExecutiveAbout Us:SILAIIis India’s leading premium sculpture brand, specializing in creating fine-crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship, making grand sculptures accessible for personal collections and gifting.Job Title:Retail Store Sales...

  • Retail Store Sales Associate

    4 months ago

    Chennai, Tamil Nadu, India UEIR ORGANIC FOODS Full time

    A **Retail Sales **Associate is responsible for overseeing the day-to-day operations of a retail store, ensuring that sales targets are met, and managing the sales team. Here are the key roles and responsibilities: 1. **Sales Strategy and Target Achievement** - Develop and implement sales strategies to meet the store’s targets. - Set individual and team...

  • Retail Store Sales Executive

    4 weeks ago

    Chennai, India SILAII Full time

    Join SILAII as a Retail Store Sales ExecutiveAbout Us:SILAII is India’s leading premium sculpture brand, specializing in creating fine-crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship, making grand sculptures accessible for personal collections and gifting.Job Title: Retail Store...

  • Retail Sales

    2 days ago

    Chennai, India NUBERRY kids Store Full time

    Need retail sales staffs for leading kids brand for our new store located in chrompet. **Salary**: ₹13,000.00 - ₹20,000.00 per month Schedule: - Day shift - Evening shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Experience**: - Retail sales: 1 year (preferred) -...

  • Store Manager

    4 weeks ago

    Chennai, India Hamster London Full time

    Company DescriptionOur Brand name is Hamster London , we have multiple retail stores in India . We are into bags , clothing and footwear .Role DescriptionThis is a full-time on-site role for a Store Manager at Hamster London in Chennai. The Store Manager will be responsible for overseeing the day-to-day operations, managing staff, ensuring customer...

  • Store Manager

    4 weeks ago

    Chennai, India Hamster London Full time

    Company Description Our Brand name is Hamster London , we have multiple retail stores in India . We are into bags , clothing and footwear . Role Description This is a full-time on-site role for a Store Manager at Hamster London in Chennai. The Store Manager will be responsible for overseeing the day-to-day operations, managing staff, ensuring...

  • Store Manager

    3 weeks ago

    Chennai, India Hamster London Full time

    Company Description Our Brand name is Hamster London , we have multiple retail stores in India . We are into bags , clothing and footwear . Role Description This is a full-time on-site role for a Store Manager at Hamster London in Chennai. The Store Manager will be responsible for overseeing the day-to-day operations, managing staff, ensuring customer...

  • Store Manager

    3 weeks ago

    Chennai, India Hamster London Full time

    Company Description Our Brand name is Hamster London , we have multiple retail stores in India . We are into bags , clothing and footwear . Role Description This is a full-time on-site role for a Store Manager at Hamster London in Chennai. The Store Manager will be responsible for overseeing the day-to-day operations, managing staff, ensuring...