Relationship Area Head

2 weeks ago


Mumbai, India Mintskill HR Solutions LLP Full time

Job Purpose : 

The purpose of the Head Relationship banking is to be a Supervisor and a mentor to the HNW channel. Handholding the RMs and Ensuring the RMs are meeting their income. 

Ensuring RMs meet the right customers and have a meaningful engagement with customer  

Ensuring the RMs are trained and equipped to handle customer queries 

Acquisition of High new worth customers to the Bank: 

  • Acquire new customers who meet product criteria through cross-referencing 

  • Ensuring timely onboarding of quality accounts in the HNW channel for the bank  

  • Ensuring lowest depletion of the newly acquired accounts  

  • Increase liabilities size of relationship via balances in accounts of existing customers 

Managing the High Net worth customers of the Bank 
  • To Enhance & Retain customer profitability by capturing larger share of Wallet 

  • Ensuring the highest level of service to the customers in the branch 

  • Profiling Customers and Providing Financial planning & Investment Advise as per customers need 

  • To ensure maintenance of updated Relationship File

Mentoring the RMs in the branch 

  • To handle a team of 4 to 9 Preferred Relationship Manager 

  • Recruitment and training of Relationship Manager Team and Lead a result oriented team  

  • Ensuring the RMs are trained and well equipped with data and products to handle and service the customers 

  • Ensuring the Relationship managers are meeting the right set of customers 

  • Ensuring joint calls with the relationship managers 

  • Complaints Handling for the RM Channel 



RequirementsGraduation/Post-Graduation

Certifications:

AMFI Certification
IRDA Certification
NCFM Certification (Optional)

Key Skills:

Sales and Influencing Skills
Banking Product & Process Knowledge
NRI Product and Regulatory Knowledge
Planning and Organizing Skills
Good Communication skills
Knowledge of Competition & Current trends in the financial Industry.

Experience Required:

Minimum experience in years – 4 to 10 yr
Exposure to banking team Handling is preferable  

BenefitsIndusInd Bank Limited is an Indian financial services headquartered in Mumbai.



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