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Lead Consultant, Java Support

2 months ago

Bengaluru, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role ofLead Consultant, Java Support 

In this role, you would be responsible for providing Enhancement & Development services in a Backend/Database environment.

You would be responsible for creating, testing, and maintaining Java applications, and collaborating with cross-functional teams to deliver robust software solutions.

Responsibilities

Handle L3 support issues with Supporting/Troubleshooting Java applications.

Support and automation engineer to support and improve a production environment that consist of elastic search, Java applications, custom platforms and multi node clusters of windows and Linux servers.

Should be a support person, not a developer who does support on the side. Should bring great coordination and communication skills.

Motivated self-learner with ability to learn customer specific custom tools and platforms

Daily monitoring of alerts, triage of issues by performing environment analysis, log analysis and providing tactical solutions

Opportunistically, look for root cause and provide long term fixes or automations

Maintain the upkeep of the environment by owning Dev-ops techniques to deploy code, upgrade environments

Alert monitoring, triage and troubleshooting

Linux (Advanced), Shell Scripting

Java Application Code understanding

Qualifications we seek in you

Minimum Qualifications / Skills

BE/B Tech/MCA/MBA

Excellent written and verbal communication skills

Good problem-solving skills.

Preferred Qualifications/ Skills

Financial services industry experience preferred.

Experience in Java, Linux, Shell Scripting.

Understanding of DevOps methodologies.

Strong written and verbal communication skills.

Experience in L3 Application Support environments.