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Software Engineering Manager
4 months ago
What you’ll be doing
• Drive the implementation of the Consumer Telco Capability roadmap meeting the needs of both Consumer and Digital transformations.
• Navigate conflicting priorities and demands within a resource constrained environment making strategic decisions that optimise the allocation of resources.
• Provide clear communications within the team and to wider stakeholders on progress, risks, issues etc. ensuing transparency and facilitating informed decision making.
• Monitor, manage and ensure timely releases ensuring quality compliance at all times.
• Oversee the definition and implementation of engineering standards and best practices.
• Design and implement engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and continual improvement.
• Coordinate the evaluation and implementation of high-quality tools and automations to support continuous delivery and developer productivity.
Skills Required
The Skills you’ll need
• Technical knowledge and awareness of Telco BSS, CRM and Order Management.
• Technical expertise in developing and operating a high volume critical business application. Preferably a previous Salesforce based implementation. Wider Opensource skills also desirable.
• Awareness and experience of the full Software Development Life Cycle and modern software engineering principles. Ideally on the Salesforce platform.
• Full versed in Software Development Concepts. Ideally in the context of a large scale Salesforce implementation.
• Experience of successfully leading a software engineering squad across multiple geographies and time zones to deliver high quality software though collaborative and agile ways of working.
• Experience of successfully leading an In Life team for a business critical application. Covering release quality gates, change, incident and problem management processes etc.
• The ability to train, coach and develop a team of junior software engineers.
•Experience in managing people through the full employee lifecycle in a software engineering environment, including succession planning & performance management.
Desirable skills
It is preferable you will already have Salesforce experience and some certifications in the following areas.
• Salesforce Administrator
• Salesforce Platform App Builder
• Salesforce Platform Developer I / II
• Salesforce Industries CPQ Developer
• Salesforce Industries Order Management
• Salesforce OmniStudio Developer or Consultant
• Salesforce Development Lifecycle and Deployment Architect
• Salesforce Integration Architect
• Salesforce Sharing and Visibility Architect
Learning and certification on the Salesforce platform will also be supported in post to an otherwise suitable candidate if required.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
