E-Commerce Executive

Found in: Talent IN C2 - 2 weeks ago


Indore, India MMF Infotech Technologies Pvt. Ltd. Full time

Roles & Responsibilities:

Maintaining the product listings on Amazon, Walmart, Etsy, eBay, etc.

Managing reputed E-commerce sellers/vendors of USA, UK and European region.

Handling the entire inventory, catalogue, accounts for International clients and brand filtering their accounts on various E-Commerce platforms.

Liaising with the customer support team on order related queries and providing quick responses on the same to the clients.

Proactively addressing all the areas of concern for the management and acting as a communication point between the support team and all the E-Commerce portals.

Diligently providing daily and weekly sales activity report to the managers.

Conducting research and analysing ways for keyword expansion, keyword research for the online products.

Managing seller and buyer grievances on various E-Commerce portals.

Ensuring great customer experience on all the product listings on all the current online platforms.

Properly understanding the clients entire business and solving all the related queries on mails, chat or phone.



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