Customer Service Desk

4 weeks ago


Ernakulam, India Larn Learning Solutions Full time

Company Overview


Larn Learning Solutions is a staffing and recruiting company with a team of 10 employees. We specialize in providing learning and development solutions to organizations across various industries. Our mission is to help our candidates create a skilled and knowledgeable workforce through innovative training programs.


Job Overview


We are seeking a Customer Service Desk professional for Tata Croma , Tripunithura. As a Customer Service Desk, you will be responsible for providing exceptional service and support to our clients. This is a full-time position based in Ernakulam, Kerala, India. We are looking for a dynamic fresher or experienced candidate in Retail customer service sector.


Qualifications and Skills

  • 12th Pass/ Diploma/ Under Graduate/ Graduate/ Post Graduate
  • Excellent verbal communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize tasks effectively
  • Attention to detail and accuracy
  • Ability to work well in a team environment
  • Proficient in using customer service software and tools
  • Knowledge of basic computer applications and software


Roles and Responsibilities


  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Assisting customers with product information, pricing, and order placement.
  • Maintaining accurate customer records and updating the customer database
  • Collaborating with cross-functional teams to ensure customer satisfaction
  • Identifying opportunities for process improvement and suggesting solutions
  • Following up with customers to ensure issue resolution and customer satisfaction
  • Handling customer complaints and escalations with empathy and a customer-centric approach







  • Ernakulam, India ASIAN TECHNOLOGY Full time

    **Descripción de la compañía**: Best **Descripción del puesto**: Airport Ground Staff Job in Airport City In India: As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst traveling. You will ensure quality...


  • Ernakulam, India May I Help You Consulting Service Full time

    May I Help You Consulting Service Designation: Customer Service Executive Location:Calicut Gender: Female Qualification: Any Degree & above+ Basic computer knowledge Experience:Freshers/ Experienced **Salary**: 10000-15000+Esi+Pf+Incentives **Salary**: ₹10,086.00 - ₹15,033.98 per month Schedule: - Morning shift Work Location: One...


  • Ernakulam, India Dexlock Full time

    **Responsibilities**: **Reception and Customer Service**: - Greet and assist clients, visitors, and employees warmly. - Answer incoming calls and direct them appropriately. - Respond to inquiries, providing accurate company information. - Maintain a clean and organized front desk area. **Administrative Support**: - Manage and coordinate the company's...


  • Ernakulam, India IBIS Full time

    **Job Description**: - Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms visitors. - Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. - Motivate and develop Reception team to ensure smooth functioning of...


  • Ernakulam, India IGA TECH INDUSTRIAL ELECTRONICS PRIVATE LIMITED Full time

    Job Title: Service Coordinator Company Name: IGA TECH Service LLP **Job Description**: As a Customer Service Coordinator at IGA Tech Service LLP, your primary responsibility will be to ensure exceptional customer satisfaction by coordinating and managing customer service operations. You will play a crucial role in maintaining positive relationships with...


  • Ernakulam, India Exotic Wood Zone India Full time

    As a customer service executive, you will be the frontline representative of the company, responsible for providing outstanding service to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. **Key Responsibilities**: - The job involves promptly...


  • Ernakulam, India Sree Vigneswara Group Full time

    Service marketing of TVS Bikes from existing customer profiles, reminding customers about the service of vehicles, and supporting the service team in achieving the target **Salary**: ₹12,500.00 - ₹18,500.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...


  • Ernakulam, India Analytix Tax Consultant Full time

    As a Customer Service Executive at our Digital Solutions Company (DSC), you will play a pivotal role in ensuring exceptional customer experiences and satisfaction. You will be the primary point of contact for our valued clients, addressing their inquiries, providing solutions, and maintaining positive relationships. Your ability to understand customer needs...


  • Ernakulam, India 18 Steps Full time

    Hi Greetings from 18 Steps Consultants !!! A leading NBFC is looking to hire Customer Service Executives. Customer Service Executives: 10 Vacancy for Thrikakkara, Thripunithura, Edakochi, Kundara & Chalakkudy Verify customer's KYC & complete online registration. Provide after sales service to existing customers and obtain references from them to increase...


  • Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full time

    As a Customer Service Executive, your primary responsibility is to maintain and enhance the relationship between the company you work for and its customers. Your role is crucial in ensuring customer satisfaction and loyalty, which ultimately contributes to the success of the business. **Responsibilities: - ** - Relationship Management: Building strong...


  • Ernakulam, India Moongoddess Couture Full time

    As a Customer Service Executive you will play a key role in ensuring our customers receive outstanding support and assistance. You'll be the primary point of contact for customers, addressing inquiries, resolving issues, and ensure customer satisfaction through effective communication and problem-solving skills. **Salary**: ₹10,000.00 - ₹30,000.00 per...


  • Ernakulam, India Cubes International Logistics LLP Full time

    Greetings from Cubes International Logistics LLC Position: Logistics Customer Relation Executive Experience: 3-4yrs in same field Duties & Responsibilities *Interact with our customers in arranging their international shipments, meeting customer service standards. - Communicating with customers to respond to issues or concerns they may have regarding...


  • Ernakulam, India Hotpack Packaging Industries Private Ltd Full time

    Hotpack is one of the world’s leading manufacturers of Sustainable packaging products. We have a physical presence in 15 countries, across 5 continents. We are employing around 3500 Employees globally. Our 4000+ products are manufactured in our own state-of-the-art facilities, embracing the highest global standards. **Job Location : Infopark,...


  • Ernakulam, India UFO Games Full time

    **Customer Relationship Executive** Qualification: Any Graduate **Experience**: 1 year Attitude **Active listening, Ambassadorship, customer service skills, Confidence, Empathy, Entrepreneurship, Patience, Friendly attitude, Trust-building** Skills: **Responsibilities**: Build customer satisfaction and loyalty understanding their needs - Assisting...


  • Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full time

    Roles & Responsibilities: - Make outbound calls to potential customers and introduce them to our products or services. - Explain the features and benefits of our offerings and answer any questions or concerns. - Persuade potential customers to make a purchase or schedule a follow-up meeting with our sales team. - Maintain accurate and up-to-date records of...


  • Ernakulam, India The wyte space Full time

    **Job responsibilities** - General office administration. - Maintain customer relationships - Schedule meeting and appointments - Copying, scanning, and filing documents. - Updates attendees and record's. - Assisting visitor's to the office in a fiendly and professional manner - Monitoring office supplies and ordering replacements. - Resolve office-related...


  • Ernakulam, India Caliber Hospitality Solutions Full time

    Urgently required customer service executive job location : All over Kerala accommodation provided ( duty time food ) **Job Types**: Full-time, Fresher **Salary**: ₹9,000.00 - ₹10,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: -...


  • Ernakulam, India AATHIFPAY AR PRIVATE LIMITED Full time

    **Fluency in Hindi & English** **Computer Knowledge must needed** **Ability to handle customer problems** **Minimum one year experience in customer handling** **Experience in Hospitality sector will be added advantage.** **Job Location: Cochin, Kerala** **Accomedation will be provided** **Salary**: ₹9,000.00 - ₹13,000.00 per...


  • Ernakulam, India Covermatch Private Limited Full time

    We are looking for Client Service Officer for Kochi office. Graduate with good fluency in English speaking essential along with computer knowledge. Answer queries professionally to provide information about products and services. Identify the needs of the clients through interaction. Keep records of customer interactions, details of inquiries. Update the...


  • Ernakulam, India centreal Bazaar india ltd Full time

    Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. - Provides outstanding customer service. Pay:...