Customer Support Associate

2 weeks ago


Bengaluru, India Awign Expert Full time
The Customer Support Associate will be responsible for reaching out to prospective buyers, scheduling visits and test rides, addressing queries and generating interest in the product.
The agent will also be required to communicate with the prospects at different stages, through different channels, and escalate issues for a swift resolution.

Duration :- 6 month - 1 year

Location :- Bangalore

Notice:- Immediate Joiner required
Requirements1 . Respond to customer queries as per the agreed KPI

2. Act as the first touchpoint for all fresh enquiries, generate interest in the product and qualify the lead into the sales journey

3. Provide support through inbound and outbound calling, emails and chats

4. Escalate issues/tickets to other departments as per the requirements and follow up for customer response and ticket closure

5. Assist in creating ways to deliver excellent customer support to irate or dissatisfied customers

6. Monitor the customer satisfaction levels and develop methods to increase CSAT score.

7. Uphold the brand values and communication standards throughout all conversations.



  • Bengaluru, India Aegis Customer Support Services Pvt Ltd Full time

    Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...


  • Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    STARTEK _SELLER SUPPORT Bto B - Voice process -Outbound English & Hindi Mandatory Rotational Shift -Day Shift Fresher to Experience Rotational Off - 6days working Work from Office Looking for Immediate Joining Walk-in's Interview - Monday to Saturday Timings - 10AM to 4PM A- Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara...


  • Bengaluru, India IntouchCX Full time

    **THE ROLE: Customer Service Associate - Non-Voice** **About : IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** Are you a...


  • Bengaluru, India child support foundation Full time

    **Salary**: ₹10,320.59 - ₹31,784.34 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Shift allowance Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...


  • Bengaluru, India IntouchCX Full time

    **THE ROLE: Customer Service Associate - Non-Voice** **About Intouchcx** Intouchcx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** Are you a...


  • Bengaluru, India IntouchCX Full time

    **THE ROLE: Customer Service Associate - Non-Voice** **About Intouchcx** Intouchcx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** Are you a...


  • Bengaluru, India IntouchCX Full time

    **THE ROLE: Customer Service Associate - Non-Voice** **About Intouchcx** Intouchcx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** Are you a...


  • Bengaluru, India IntouchCX Full time

    **THE ROLE: Customer Service Associate - Non-Voice** **About Intouchcx** Intouchcx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** Are you a...

  • Customer Support

    4 weeks ago


    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...


  • Bengaluru, India TMI Network Full time

    Job Role: Customer Support Associate Exp: Freshers / 1+ yrs **Roles and Responsibilities**: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase...


  • Bengaluru, India TMI Network Full time

    Job Role: Customer Support Associate Exp: Freshers / 1+ yrs **Roles and Responsibilities**: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase...


  • Bengaluru, India Sath Outsourcing Service pvt. Ltd. Full time

    Profile - Customer support associate - Graduate with relevant documents. 1 year of experience in BPO domain with relevant documents. **Very Good communication skills in English and Hindi.** Salary : 25K CTC and 20k inhand Shift timings : 9am to 9pm rotational shift 6 days working and 1 rotational week off. Location - **Bangalore,...


  • Bengaluru, India SPZ Solutions Pvt. Ltd Full time

    !! Urgent Hiring !! Hiring !! Hiring !! Hiring !! **Freshers can also Apply** Job Title : Customer support Associate Location : Work from office (Bangalore Location) Salary : 22000 CTC + 4000 Relocation Note - Cab facility is available. (( Profile will be Start Shortlisted from Today )) **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 -...


  • Bengaluru, India Teleperformance Full time

    1. Role: Customer support Associate.(International Voice ) 2. Qualification: Graduate or Undergraduate with minimum 1y international BPO. 3. Shift: US shift 4. Salary: 30000 CTC, 26000 take home 5. 5 working days with 2 fixed week offs ( Saturday & Sunday). 6. Language - Excellent English 7. 2 way cab **Salary**: ₹25,000.00 per...


  • Bengaluru, India SPZ Solutions Pvt. Ltd Full time

    !! Urgent Hiring !! Hiring !! Hiring !! Hiring !! **Freshers can also Apply** Job Title : Customer support Associate Location : Work from office (Bangalore Location) Salary : 22000 CTC + 4000 Relocation Note - Cab facility is available. (( Profile will be Start Shortlisted from Today )) Contact - 9336314526 (11 AM- 8 PM) **Job Types**: Full-time,...


  • Bengaluru, India Witbloom Training and Placement Full time

    We are hiring for Bangalore Location. Role: Customer support Associated. Process: Flipkart back office. (FKBO) Eligibility: Graduate. Experience: 1 year of experience in BPO voice-customer services. **Salary**: 23 CTC. Days of working: 6 days of working. Week off: 1 day rotational week off. Shift: Day Roational. Work Mode: Work from office. and also what...


  • Bengaluru, India Accentrix Solutions Full time

    **Customer Support Associate** - 10+2/Any graduate (exclude BE,Btech,Cs,Bca ) - Fresher only (immediate joiner ) - 10+2 -18k fixed, Grad-20k fixed - Two way cab facilities - Rotationalshifts, 5 days of working 2 days off APPLY SOON -LIMITED POSITION Job type : full-time, regular/permanent, fresher salary - 18,000k -20,000k Benefits: - Computer...


  • Bengaluru, India Hudson's Bay Company Full time

    **Associate, Customer Support** **Who We Are**: Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled...


  • Bengaluru, India Cenus Consulting Full time

    **Job Location - Hebbal, **Bangalore **Job Profile** Customer Support Associate **(Work From Office)** **Industry - **BPO **Requirements**: - Graduates only. - Min 18 months BPO banking experience with customer service skills - Freshers can also apply - Excellent communication skills in English & Hindi - 8:00am to 8:00pm any 9 hours...


  • Bengaluru, India LTIMindtree Full time

    Customer Support Associate Work Location: Bengaluru (5 days Work from Office- Manyata Tech Park) Experience: 0 to 6 months Notice Period: Immediate Shift: Rotational – 24*7 Process: International Voice Process Education: Candidates who have completed the below minimum qualification are only applicable to hire: 10 + 2 + 2 yrs Diploma (OR) 10 + 3 yrs...